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Claim This BusinessPetro Home Services has operated as a heating oil supplier in Warwick, Rhode Island for decades, delivering fuel and HVAC solutions across the state. The company holds 203 customer reviews averaging 3.7 stars and maintains Monday through Friday business hours from 9 AM to 6 PM. In addition to Warwick, Petro serves Cranston, East Providence, and surrounding Kent County communities. The business offers both heating oil and propane delivery alongside full HVAC system installation and repair.
What distinguishes Petro from other regional fuel suppliers is their Bioheat fuel program, a blend containing renewable biodiesel that reduces environmental impact compared to conventional heating oil. The company provides financing with $0 down and low monthly payment options for new heating equipment purchases. Their service plans cover boiler and furnace repairs, emergency heating calls, and tankless water heater installations. The 24/7 customer service line handles emergency dispatch for heating system failures, a critical feature during New England winters.
Customer feedback reveals dedicated technicians who handle stressful situations. One reviewer describes calling Petro at 10 PM on Thanksgiving Eve regarding a furnace making loud banging sounds, and a service technician arrived shortly to perform a 10-point maintenance inspection and explain the issue. Another reviewer notes their auto-delivery system tracks fuel usage automatically, preventing mid-winter run-outs. However, multiple reviewers mention difficulty reaching the main phone line, with waits extending over an hour for call-backs.
Mixed sentiment appears across 203 reviews: positive feedback cites auto-delivery convenience, knowledgeable technicians, and responsive emergency service, while negative reviews cite higherthan-average pricing at $4.18 per gallon and difficulties reaching customer service by phone.
| Sunday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| ThursdayToday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | Closed |
Automated fuel delivery with usage monitoring prevents runaway-out situations, available throughout Warwick and Kent County.
Propane tank refills and equipment services for homes using propane heating or appliances.
Biodiesel blended heating oil offering lower emissions as an eco-conscious alternative to conventional fuel.
24/7 emergency dispatch for furnace and boiler failures, critical during Rhode Island winter cold snaps.
Annual maintenance inspections including 10-point checks that reviewers say covered under service plans.
Air conditioning repair, maintenance, and installation for residential cooling needs.
Protection plans covering repair calls and maintenance, with reviewers noting covered costs beyond basic service.