Premier Heating & Air

Premier Heating & Air operates from Warwick, Rhode Island, as a local HVAC contractor holding a valid license to serve residential and light commercial clients throughout Kent County and surrounding communities. The company has accumulated a perfect 5.0-star rating from two client reviews, with both customers awarding full marks and recommending the business without reservation. Owner Steve Lacaillade founded the company with an explicit commitment to quality workmanship and customer experience, positioning the business as a client-focused alternative to larger HVAC operations.

What distinguishes Premier Heating & Air from neighboring contractors is their specialization in heat pump systems and their active participation in Rhode Island Energy Rebate Programs, which allow qualifying homeowners to offset installation costs through state incentives. The company installs and services mini-split configurations and central air conditioning units, with a particular emphasis on explaining system options, pricing rationale, and long-term operating costs to each client. Their tagline, "You deserve to be comfortable," reflects an operational philosophy centered on transparent communication rather than high-pressure sales tactics.

Customerfeedback reveals technicians Mike and Steve responding to real-world scenarios that most contractors would deflect. When one reviewer faced sub-zero temperatures and simultaneous pipe bursts in their basement, Mike and Steve remained on-site for five consecutive hours on a Saturday, cutting out and replacing damaged pipe sections to ensure the property retained water service. Another client described the team spending over an hour walking through a property undergoing renovation, explaining system recommendations and alternatives before any work commenced, demonstrating a consultative approach that treats client understanding as a standard part of the service.