What should I do if my AC fails during a heat wave in Anderson?

Call immediately and describe the urgency. Reviewers report same-day response for emergency situations, though same-day availability is not guaranteed.

Does this contractor work on rental properties?

Yes, reviewer Rachel Deneroy mentioned having the same technician service a short-term rental she manages in addition to her personal home.

Can I request a specific technician when scheduling service?

Reviewers name Brandon Loftis and Cruz directly, suggesting certain jobs may be assigned to specific team members.

What brands of equipment does this contractor install?

One reviewer specifically mentions a Rheem heating and cooling unit installation, indicating this brand is available.

How quickly can I expect a technician to arrive for an emergency repair?

One reviewer reported 15-minute arrival for an urgent call, though response varies based on current workload and time of day.

What happens if a technician promises a visit but cannot come as scheduled?

One reviewer reported no follow-up calls or returned messages for over a week after a missed appointment, suggesting follow-up may be necessary.

Loftis Heating And Cooling

HVAC contractor

4.3(12 reviews)

207 Middle Brooke Dr, Anderson, SC 29621

(864) 844-6431

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About Loftis Heating And Cooling

Loftis Heating And Cooling operates as an HVAC contractor serving Anderson, South Carolina, and surrounding communities. The business holds a 4.3-star rating derived from 12 customer reviews, reflecting a generally positive service record in the local market. Operating hours span Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday reserved for scheduled emergencies, providing weekday availability for routine maintenance and new installation inquiries. The company handles both residential heating and cooling systems, addressing common equipment failures and system upgrades for homeowners throughout the Anderson area.

Without an accessible website or detailed brand partnerships documented in available sources, specific specializations remain limited to general HVAC services. The contractor appears to handle standard heating and cooling equipment without noted advanced certifications in indoor air quality systems, commercial refrigeration, or specialized variable-speed heat pump installations. This limitation means the business operates as a conventional residential HVAC provider rather than a niche specialist serving unusual market segments or offering proprietary installation methods.

Customer reviews reveal specific service scenarios worth noting. Reviewer Rashida Paschal described a same-day emergency where the technician arrived within 15 minutes and completed repairs in under 10 minutes during what appears to be an urgent AC failure. Reviewer Jared Roper detailed a Monday afternoon installation following a Saturday system failure, where the crew beat competing quotes in both cost and timeline. Reviewer Ellen Davis mentioned working directly with Brandon Loftis and an assistant named Cruz to secure a Rheem heating and cooling unit. One negative review from skip briggs cited communication failures, with no returned calls or scheduled visits for over a week following an initial promise of service. These contrasting experiences suggest variable response quality depending on workload and scheduling availability.

What Customers Say

Six of twelve reviewers awarded five stars, with five specifically praising fast response times and professional installations. One negative review cited failure to return calls or honor scheduled appointments, creating a notable contrast in service reliability.

4.3 · 12 reviews

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