Custom Comfort Air Conditioning & Heating
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About Custom Comfort Air Conditioning & Heating
Custom Comfort Air Conditioning & Heating operates as a residential and commercial HVAC contractor serving Batesburg-Leesville and surrounding communities including Lexington, SC. The company holds a 4.8-star rating compiled from 22 customer reviews, reflecting consistent satisfaction across their service menu of air conditioning repair, installation, heating system work, and indoor air quality solutions. Their schedule runs Monday through Thursday from 8AM to 5PM, Friday until 4PM, with weekend availability listed as closed.
The business began as a Lennox dealership in 1966 and has expanded over more than five decades to offer diverse equipment brands alongside traditional heating and cooling services. Their service portfolio includes specialized offerings such as UV lights for air purification, duct pressure testing, and duct replacement alongside standard preventative maintenance programs. Homeowners can access financing through Hearth and qualifying efficiency upgrades may qualify for Dominion Energy rebates, providing options beyond equipment and labor costs when planning system replacements or upgrades.
Customer experiences documented in reviews highlight responsive same-day service during heating emergencies, with technicians named Scott and Tommy referenced for diagnostic skill and follow-through. One reviewer described a scenario where a unit developed recurring issues days after initial service, prompting a return visit on a Monday morning that resolved the problem completely at no additional charge. Another account references Gary and his crew completing an expedited unit installation in a mother's home, with the reviewer noting delivery and installation occurred faster than expected.
What Customers Say
Every reviewer rated the company 5 stars, with multiple customers citing same-day response times and technicians who returned to ensure issues were fully resolved. Positive feedback emphasized professional conduct and willingness to stand behind completed work, while one dissenting review objected to part pricing, though responders pointed to the service call fee structure that covered the initial diagnosis.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
AC Repair & Troubleshooting
Diagnostic services to identify malfunctioning components, with same-day availability for heating emergencies requiring rapid response.
Air Conditioner Installation
New cooling system installation assessing home layout and efficiency needs to recommend appropriately sized equipment.
Heating & Furnace Repair
Repair services for furnaces and heating systems addressing failures, component wear, and performance issues.
Heating System Installation
Full furnace and heating equipment replacement including assessment of existing infrastructure and proper sizing.
Preventative HVAC Maintenance
Scheduled maintenance visits designed to extend equipment lifespan and maintain peak seasonal performance.
Indoor Air Quality Solutions
Air filters and UV light installations targeting allergens, pathogens, and overall air freshness.
Ductwork Services
Duct pressure testing to evaluate airflow plus sealed duct replacement when existing ducts compromise efficiency.