Larsen's Heating & Air Conditioning

Larsen's Heating & Air Conditioning has served Bluffton, South Carolina for decades, earning a 3.9-star average across 11 customer reviews on record. The company operates around the clock Monday through Saturday, closing only on Sundays, and handles residential air conditioning work throughout the Lowcountry. Brian Larsen runs the operation and personally answers service calls, bringing hands-on expertise to every job site in the area.

What distinguishes Larsen's in a crowded field is the personal touch woven into routine service calls. When parts require ordering, Brian loans customers a window unit to bridge the wait, ensuring families sleep comfortably through Bluffton's muggy nights. This informal no-charge lending practice, confirmed by a recent customer, reflects an owner-occupied approach uncommon among larger firms. The company also guarantees same-day arrival for urgent breakdowns, a commitment backed by documented service reports.

Brian Larsen handled two contrasting situations that illustrate his approach. For Anthony Mercer, he arrived the same day and completed the repair in 15 minutes. When Lindsey Mulligan's system failed after another contractor botched the job, Brian sourced a replacement part, then lent her a window unit for her bedroom until installation finished. She notes her family has worked in HVAC for over 60 years in Michigan, lending weight to her recommendation. Not every interaction succeeded; Alan Jordan and Margaret Davis both reported difficulties reaching the office and receiving callbacks.