Arctic Inc
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Arctic Inc
Arctic Air Heating & Cooling, Inc. maintains a 4.6-star average rating drawn from 16 customer reviews in the Blythewood area, reflecting consistent service quality that resonates with homeowners throughout Richland County. The contractor operates Monday through Friday from 8:00 AM to 5:00 PM, with emergency service availability for urgent heating and cooling disruptions. Serving Blythewood, Columbia, and the surrounding communities, the company has built its reputation on completing installations correctly on the first attempt, a claim supported by numerous mentions in verified customer feedback regarding system performance and reliability following service calls.
As a Tempstar dealer, Arctic Air carries a comprehensive product lineup spanning air conditioners, heat pumps, gas furnaces, ductless split systems, geothermal units, and advanced indoor air quality solutions including air cleaners and zoning products. The company distinguishes itself through in-house sheet metal fabrication capabilities, allowing for customized ductwork and components rather than relying exclusively on third-party fabricators. Their service menu extends beyond new installations to include upgrade or replacement projects, preventive maintenance programs designed to reduce emergency call frequency, and extended warranty options that protect homeowner investments over time.
Multiple reviewers highlight specific instances where the company's technician responded with remarkable speed and transparency. One homeowner describes calling for same-day AC service during a heat wave and receiving a technician visit by noon, with the entire diagnostic and repair process explained thoroughly before work began. Another reviewer recounts a scenario where suspected gas leak concerns prompted an immediate response, with the technician guiding the homeowner toward resolution. A third account details installation of a mini-split system over a detached garage, completed on schedule and at a competitive price point. These specific scenarios demonstrate the contractor's commitment to accessible communication and dependable service timelines.
What Customers Say
Six of eight verifiable reviewers awarded five stars, with each positive review specifically naming the technician who performed the service and praising transparent cost explanations before work commenced. The sole three-star review cites unresolved refrigerant leaks following compressor replacement, representing the only documented instance of incomplete issue diagnosis across the available feedback.
Services
New Heating & AC Installation
Complete system installation using Tempstar and multiple brand options, with professional sizing and configuration for residential and light commercial applications.
System Upgrade or Replacement
Equipment replacement services for aging units, including modern high-efficiencyoptions with available financing.
AC and Heating Repair
Emergency and scheduled repair services covering all major HVAC brands with diagnostic expertise and transparent cost estimates.
Preventive Maintenance & Tune-Ups
Seasonal maintenance appointments designed to optimize system efficiency and extend equipment lifespan.
Service Agreements
Ongoing maintenance contracts focused on preventing emergency breakdowns through scheduled inspections and filter changes.
Ductless Split System Installation
Installer of ductless mini-split systems, including configurations for garages, additions, and zone-specific temperature control.
Indoor Air Quality Solutions
Air cleaners, filtration upgrades, and zoning products that improve residential air circulation and purity.
Sheet Metal Fabrication
Custom in-house ductwork and sheet metal component fabrication rather than reliance on third-party suppliers.