Advance Plumbing Heating & Air

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Claim This BusinessAbout Advance Plumbing Heating & Air
Founded in 1962 by James Norman Warren, Advance Plumbing Heating & Air has anchored its operations at 941 Lasalle Street in Charleston for over six decades. The Warren family has maintained continuous ownership across three generations, providing the kind of institutional depth that newer contractors simply cannot replicate. South Carolina license M-1090 and county license P162 underpin their legitimacy, while their 27-customer review aggregate of 3.7 stars offers prospective clients a realistic performance snapshot. Technicians operate under full EPA certification, serving both residential homeowners across Charleston's neighborhoods and commercial establishments ranging from restaurant up-fits to multi-story facilities.
What distinguishes Advance from regional competition lies in their veteran technical bench and multi-trade capability. Several team members carry more than twenty-five years with the same company, an unusual retention rate that translates to diagnostic familiarity with aging systems most contractors never encounter. Their commercial division handles specialized applications including hospital water heaters, dialysis clinic installations, and grease trap infrastructure that requires municipal permitting knowledge specific to Charleston County. Service windows extend from 8 AM to 8 PM daily, accommodating emergency calls for temperature-critical situations where waiting means property damage.
Customer testimonials surface specific team members worth noting. Craig earned repeat business from Rhonda Taylor by arriving during record-breaking holiday weekend temperatures when her heat pump failed, restoring function rapidly enough to prevent spoilage concerns. Malachy Friedman discovered the company had served his parents for over twenty years, learning during his own transaction that Advance recommended a repair instead of replacement, saving beyond four thousand dollars. Carol C's outdoor shower required multiple return visits when initial installation failed, yet the team continued troubleshooting until achieving full functionality without additional charges.
What Customers Say
Five of six detailed reviewers award five stars, with specific praise for technician responsiveness during emergencies and cost transparency. Of six reviewers mentioning service experiences, three highlight same-day or next-day arrival. Negative feedback centers on communication gaps rather than technical competency, with one reviewer citing scheduling delays after a Saturday morning call requiring a Tuesday callback.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| FridayToday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
Residential AC & Heat Pump Service
Repair and maintenance across all major brands including heat pumps, ductless mini-splits, gas packs, and package units.
Water Heater Installation & Repair
Tank and tankless replacement including conventional upgrades, gas line installation, and safety inspections.
Plumbing Diagnostic & Repair
Leak detection, slab leak resolution, pipe upgrades, drain cleaning, and fixture replacement.
Commercial HVAC Systems
Full installation and service for restaurants, retail spaces, office buildings, hotels, and medical facilities.
Commercial Plumbing Infrastructure
Sewer line installation, pump stations, roof drains, grease traps, and large-diameter gas piping from three-inch to three-eighths inch.
Ductwork Evaluation & Installation
Spiral, square, and round duct installation with system evaluations for efficiency and airflow optimization.
Whole-Home System Installation
Complete new system installs for three-story residences, crawlspace, attic, and chase configurations.