Ashley Services

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Claim This BusinessAbout Ashley Services
Ashley Services operates as a licensed air conditioning contractor serving Charleston, South Carolina, and surrounding communities. Based on their 4.9-star rating drawn from 38 customer reviews, the company has earned a reputation for honest assessments and reliable repairs across residential properties throughout the Lowcountry. Their service area includes Charleston proper and nearby neighborhoods, where they handle both routine maintenance and system replacements for homeowners facing aging equipment.
What distinguishes Ashley Services from other regional contractors is their involvement with Dominion Energy rebate programs. The company assists homeowners in selecting qualifying HVAC systems and manages the rebate paperwork, potentially reducing replacement costs for customers. They emphasize seasonal preparation services including drain line clearing, coil cleaning, and refrigerant level verification. Their approach favors diagnosing and repairing existing systems rather than automatically recommending full replacements, a philosophy that resonates with homeowners seeking practical solutions.
Customer reviews reveal consistent experiences with named technicians who prioritize transparency. Matt addressed an urgent situation for a homeowner expecting a newborn, diagnosing a 15-year-old system without pushing for immediate replacement. Tom performed duct repairs while working from home, carefully using ladders near walls and explaining the repair process without sales pressure. Jenny noted quick response times and appreciated the team's courtesy around her Remote work schedule.
What Customers Say
Every reviewer awarded 5 stars, with Giancarlo, Kim, and Jenny specifically naming technicians Matt, Tom, and Jenny who handled their calls. Three reviews highlight honesty and lack of sales pressure as distinguishing factors, while two reviewers praised quick turnaround and next-day service during urgent situations.
Services
AC System Repair & Diagnostics
Identifying issues with cooling systems, including troubleshooting inadequate airflow and insufficient temperature control.
Seasonal AC Preparation
Drain line clearing, drain pan flushing, coil cleaning, and refrigerant level verification before summer.
Ductwork Repair & Replacement
Repairing damaged ductwork and replacing vents in residential systems with minimal disruption to homeowners.
New HVAC System Installation
Installing qualifying HVAC systems and assisting with Dominion Energy rebate documentation for qualified units.
Emergency AC Service
Urgent repair calls with response capabilities for systems failing during hot weather conditions.