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Claim This BusinessAbout Browning's Heating and Air Conditioning
Browning's Heating and Air Conditioning operates in Charleston, South Carolina, under owner Michael Browning. The business holds a current contractor license and maintains full insurance coverage, verified through state regulatory records. With a overall rating of 2.3 stars derived from three customer reviews, the company's online reputation presents a mixed track record. Service calls reach Charleston proper and surrounding neighborhoods including North Charleston and Mount Pleasant, though specific territories beyond these core areas remain undefined from public records.
The contractor accepts major credit cards, providing flexible payment options for homeowners facing unexpected HVAC failures. Website messaging promises licensed and insured work, a baseline requirement in South Carolina but worth confirming before signing any service agreement. Emergency contact lines remain available beyond standard business hours, a practical consideration for system's breaking down during extreme summer months characteristic of the Lowcountry climate.
Customer experiences span a wide range. Gail Vickers described receiving a second opinion that preserved her decade-old system rather than recommending premature replacement, with Browning's quote running roughly $1,000 below competitor pricing. However, Mike Cahill's account details water damage resulting from allegedly unlevel equipment installation, followed by extended periods without response and an unanswered maintenance agreement reimbursement. B Davis alleges a financial dispute involving $200 that remains unresolved three years later, with legal action referenced.
What Customers Say
Three recorded reviews split decisively: one five-star endorsement praising diagnostic skill and value, contrasted by two one-star accounts citing unfinished work, communication failures, and disputed financial matters. Common threads in negative reviews involve delayed responses and reimbursement promises that reportedly went unfulfilled.
Services
Heating System Repair
Diagnostic services and component replacement for furnace systems not performing to specification.
Air Conditioning Repair
Cooling system troubleshooting addressing insufficient cooling, unusual noises, or startup failures.
System Installation
Complete HVAC system installation fornew construction or replacement of aging equipment.
Preventive Maintenance
Annual tune-up agreements intended to extend system lifespan and maintain efficiency.
Second Opinion Diagnostics
Assessment evaluating whether suggested repairs or replacements are actually necessary.