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About East Cooper
East Cooper Heating and Air has served the Charleston community as a locally owned heating and cooling contractor, maintaining a strong presence in the Mount Pleasant, North Charleston, and Summerville neighborhoods. With 130 verified customer reviews and an exceptional 4.8-star rating, the company has established itself as a trusted name in residential HVAC care throughout the Tricounty area, providing tune-ups, system repairs, and full replacements for homeowners who demand reliable service.
What distinguishes East Cooper from neighboring contractors is their commitment to rapid response and transparent pricing, as evidenced across multiple five-star reviews. The company maintains a proactive preventative maintenance program designed to catch equipment issues before they escalate into costly failures, a strategy that has already saved customers money by identifying clogged condensing units and worn components during scheduled visits.
Clients consistently highlight specific team members in their feedback, including technicians James, Jason, Joe, and Tyler, each praised for professional demeanor and clear communication. One reviewer noted a system over fifteen years old was replaced the morning after diagnosis, while another described how the team arrived within two hours of initial contact during a time-sensitive situation. The office staff, particularly Lily and Mary Jane, receive recurring recognition for their scheduling efficiency and customer care.
What Customers Say
All five-star reviews describe exceptional response times and named technicians, with three customers specifically mentioning same-day or next-morning arrivals. Multiple reviewers contrast East Cooper favorably against competitors who could not respond for days, highlighting the company's availability and diagnostic skill.
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and yearly maintenance to keep systems running efficiently and prevent costly breakdowns.
Heating System Service
Repair and maintenance for home heating equipment, ensuring comfort during cooler months.
New System Installation
Full replacement and installation of new HVAC systems for units that cannot be repaired.
Duct Cleaning
Professional duct cleaning services to improve indoor air quality and system efficiency.
Preventative Maintenance Program
Scheduled checkups designed to identify potential problems before they become expensive repairs.