Epting Distributors of Charleston

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About Epting Distributors of Charleston
Epting Distributors of Charleston operates as an air conditioning contractor serving the Charleston metro area with a 4.2-star rating drawn from 29 customer reviews. The business functions primarily as a distributor and dealer portal, supplying equipment, parts, and training resources to HVAC contractors across the region. Their operational model centers on the Tempstar Elite Dealer Program and Mitsubishi Partner Program, enabling them to stock and distribute major HVAC equipment lines. Operating hours run Monday through Friday from 8 AM to 5 PM, the company maintains a physical presence in Charleston and supports contractor networks throughout the surrounding communities.
What distinguishes Epting Distributors is their dual focus on equipment distribution and contractor education. The business runs a comprehensive training program with an upcoming class schedule, a business university for professional development, and a parts catalog accessible through their dealer portal. Their 2026 Spring Stocking Program offers contractors updated inventory, pricing, and a rewards program through EptingRewards.com. They also host annual dealer meetings, creating ongoing networking opportunities for contractor partners in the region.
Several customer stories highlight the team's expertise. Rick Poole specifically names Glenn Smiley as someone who "really knows this business and never leads me in the wrong direction," describing how this team member provided accurate guidance on a technical issue. Stephanie Webb notes the team was "always responsive to the needs of our company" and willing to go beyond standard service to ensure client success. Jeff Stewart describes the experience as easy to do business with, citing good pricing and quality products. However, two homeowners reported frustration when seeking direct service, noting they were referred to other providers for residential HVAC needs.
What Customers Say
Four of eight reviewers award 5 stars, praising responsiveness, technical knowledge, and helpful staff. Negative reviews come from homeowners seeking retail service who were directed to other contractors. The distributor model attracts contractor clients while creating mismatched expectations for residential homeowners.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
HVAC Equipment Distribution
Supplying Tempstar and Mitsubishi equipment to licensed contractor partners across the region.
Parts Catalog & Quick Order
Online parts ordering system for contractors to source hard-to-find HVAC components.
Contractor Training Programs
Upcoming classes, a business university, and video library for professional development.
Dealer Portal Access
Online platform for contractors to manage orders, track inventory, and access pricing.
EptingRewards Program
Points-based rewards system for contractor partners with thousands of redemption options.
Annual Dealer Meetings
Networking events and training sessions for contractor partners held yearly.
Technical Support
Expert guidance for contractors on equipment selection and technical questions.
2026 Spring Stocking Program
Seasonal inventory and pricing updates with rewards program for contractor partners.