Heating and Air Conditioning Charleston

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Heating and Air Conditioning Charleston operates as a residential-focused AC contractor serving the Charleston metro area, including Mount Pleasant where several reviewer testimonials originate. With a 3.8-star average compiled from ten customer reviews, the company maintains standard weekday availability from 8 AM to 8 PM, with reduced weekend hours. This locally-based contractor appears to prioritize response speed and transparency in billing, as evidenced by multiple reviewer accounts praising their communication and fair pricing structure.
What distinguishes this contractor from broader-scale operations is their commitment to residential service depth. Customer feedback frequently references same-day urgency handling, including weekend emergencies, with technicians arriving promptly rather than applying delay tactics that inflate invoices. The combination of nameable technicians who explain repair scope clearly and upfront pricing discussions reflects a service model oriented toward trust-building rather than upselling.
Donnie and Russell represent the faces behind the positive reviews, with specific scenarios demonstrating capability. For one Mount Pleasant property owner, Donnie guided troubleshooting via telephone on a Sunday, then dispatched Russell the following morning to address a condensate pan overflow creating standing water in a utility room. The follow-up involved running a cleaning agent that resolved recurrence. Another reviewer felt undercharged for the service received, leading to the public endorsement. These named-account experiences provide prospective clients concrete expectations about who might arrive and what problem resolution looks like.
What Customers Say
Four of ten reviews mention rapid response including weekend same-day service, with positive feedback citing Donnie and Russell by name. All five-star ratings reference fair pricing and diagnostic clarity, while the lone one-star review flags commercial project challenges. Residential service quality appears strongest across the reviewer sample.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| FridayToday | 8 AM–8 PM |
| Saturday | 9 AM–5 PM |
Services
AC System Diagnostics
Identifying cooling inefficiencies and system failures through systematic evaluation of refrigerant levels, electrical components, and airflow.
Condensate Drain Clearing
Removing blockages from condensate pans and drain lines that cause water pooling in utility rooms or ceilings.
Emergency AC Repair
Same-day or next-morning response for urgent cooling loss, including weekend availability for non-life-threatening issues.
Preventative Maintenance
Routine service calls covering filter replacement, coil cleaning, and system performance optimization to prevent mid-season failures.
Ductwork Assessment
Evaluating installation quality and recommending corrections for inadequate or improperly sized ductwork affecting cooling distribution.