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Claim This BusinessM&B Heating and Air has operated as a fully licensed HVAC contractor in Charleston, South Carolina, building a documented track record through 654 client reviews that collectively award the business a 4.9-star rating. This level of sustained customer endorsement places the company among the most highly recommended independent HVAC providers in the Lowcountry region. The business maintains continuous operation with 24-hour availability across all seven days, ensuring that residential and light commercial clients throughout Charleston proper, Mount Pleasant, North Charleston, and the surrounding Berkeley County communities have access to emergency service when systems fail. The company operates under state HVAC licensing requirements applicable to all contractors performing installation, replacement, and major repair work in South Carolina.
The contractor distinguishes itself through manufacturer warranty expertise and streamlined replacement logistics that competitors in the Charleston market frequently struggle to match. Multiple reviewer accounts document same-day equipment resolution scenarios where M&B navigated supply chain challenges to secure replacement units and complete full installations before tight tenant check-in deadlines, a capability that reflects established relationships with distribution networks. The company provides detailed quote breakdowns that explain line-item pricing and explicitly guide homeowners through available rebate programs including both utility provider credits and federal tax incentive documentation that may apply to new high-efficiency installations. This administrative support extends the contractor's value beyond the physical installation into financial optimization for the homeowner.
Customer storytelling from verified reviews reveals specific technician interactions that illustrate the company's operational depth. Reviewer Joanna Witherill documented a rental property scenario where her newly installed unit developed a refrigerant leak; M&B's crew secured a replacement unit and completed reinstallation before 9:30 the following morning, enabling the property to meet scheduled tenant arrival. Joyce Phillips's review identified her project during the Christmas holiday period, crediting Project Manager Chris and Installation Supervisor Eric with coordinating a full system replacement while maintaining clear communication throughout. Technician Michael Voci earned specific mention for thorough diagnostic evaluation and transparent explanation of coverage options, while Greg Pressley's two-year customer relationship demonstrates the company's capacity to retain clients through consistent service delivery across multiple system events.
Seven of seven readable reviews award 5 stars, with reviewers citing specific technicians Michael Voci, Jonathan, Chris, Eric, and Matt by name. Two accounts describe emergency-response scenarios completed within tight timelines, while three reviewers reference rebate and warranty assistance that reduced out-of-pocket costs. No negative sentiment appears in the available review sample.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete unit swap-out including equipment procurement, installation, and startup configuration for residential and light commercial properties.
Troubleshooting and repair services covering refrigerant issues, electrical components, compressor failures, and thermostat malfunctions.
Scheduled tune-ups with systematic inspection, filter replacement, and performance verification across heating and cooling subsystems.
24-hour urgent call availability for system failures requiring immediate assessment and temporary or permanent repair solutions.
Claim assistance and repair coverage navigation for systems under manufacturer warranty protection.
Documentation support for utility provider credits and federal tax credit eligibility on qualifying high-efficiency equipment.