Sears Heating and Air Conditioning
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Claim This BusinessAbout Sears Heating and Air Conditioning
Sears Heating and Air Conditioning operates from Charleston, South Carolina, providing air conditioning repair services to homeowners across the region. The company maintains extensive operating hours from 6 AM to 10 PM daily, including weekends, making it accessible for residents needing after-hours or weekend service. Current customer feedback collected from online reviews reflects significant dissatisfaction, with the business currently rated 1 star based on two customer submissions, indicating substantial room for improvement in service delivery and customer communication.
The company presents itself as a Sears-branded service provider, though public website documentation offers limited insight into specific brand partnerships, specialized equipment offerings, or technical certifications held by technicians. Available records do not clarify whether the business maintains factory authorization with major equipment manufacturers or offers guaranteed workmanship policies common among established contractors. Prospective clients may wish to request proof of manufacturer certifications and written service warranties before engaging this provider.
Two documented customer experiences raise important considerations for potential service clients. One reviewer described an AC repair where subsequent inspection by another contractor revealed compressor damage and improperly routed electrical wiring, suggesting potential quality concerns with initial service completion. Another reviewer reported inability to reach the company by phone, ultimately selecting a competing service provider. These individual accounts highlight the importance of verifying contractor credentials, requesting detailed written diagnoses, and confirming communication availability before scheduling service appointments.
What Customers Say
Both documented reviews assign 1-star ratings, representing unanimous customer dissatisfaction. Common concerns include unresolved repair issues leading to equipment damage, improper technical installation methods, billing disputes, and communication failures preventing service coordination.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| FridayToday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
AC Repair Services
Diagnostic assessment and repair of air conditioning systems experiencing reduced cooling performance, unusual operational sounds, or system failure. Addresses common issues including refrigerant leaks, electrical malfunctions, and compressor problems.
AC Tune-Up and Maintenance
Preventive maintenance services designed to clean components, check refrigerant levels, replace filters, and identify potential failures before they cause system breakdowns.
Emergency HVAC Service
Available during extended weekday and weekend hours for urgent homeowner needs including system failures during extreme weather conditions.
System Installation Consultation
Assessment services for homeowners considering replacement of aging orfailed air conditioning equipment, including sizing recommendations and efficiency evaluations.