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Claim This BusinessSERVPRO of Mount Pleasant delivers water damage restoration services to homeowners across Charleston and the surrounding Mount Pleasant communities. This franchise operates under the SERVPRO national network, offering round-the-clock emergency response seven days per week. With 134 client reviews contributing to a 4.9-star average rating, the team has built a verifiable track record serving residential properties throughout the Charleston metro area. Homeowners searching for reliable water damage recovery can reach the office directly at (843) 633-2265.
The company distinguishes itself through guaranteed 24-hour response capacity, a critical differentiator for homeowners facing sudden flooding or pipe burst emergencies. Unlike contractors who maintain appointment windows, SERVPRO of Mount Pleasant maintains continuous availability ensuring immediate deployment when water intrusion threatens structural integrity or promotes mold growth. The franchise leverages SERVPRO's extensive training protocols and standardized restoration processes developed across thousands of job locations nationwide.
Reviewer Lisa Smith praised Justin for his thorough assessment of rainwater intrusion within a home wall, noting he provided a clear timeline and maintained consistent communication throughout the project. Similarly, reviewer Markavia McFarland highlighted technician Ivan's professionalism, describing how he arrived promptly, explained each restoration step, and returned the property to its pre-damage condition. These specific technician mentions demonstrate the company's capacity to assign named professionals who communicate clearly during stressful water damage scenarios.
3 of 4 published reviews award 5 stars, with satisfied customers specifically naming Justin and Ivan as their technicians. The single 1-star review cites communication delays with project management after payment, representing a documented service gap that prospective clients should weigh against the majority positive feedback.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Comprehensive evaluation of water intrusion with detailed reporting for insurance claims and repair planning.
Rapid deployment of industrial extraction equipment to remove standing water before structural absorption occurs.
Technical drying processes using commercial dehumidifiers to eliminate moisture within walls, floors, and ceilings.
Full ceiling restoration including drywall repair, texture matching, and paint finishing.
Wood floor assessment, removal of water-damaged sections, and professional replacement matching existing flooring.
Post-restoration cleaning removing contaminants, odors, and ensuring safe occupancy conditions.