Allen's Refrigeration

Allen's Refrigeration operates as an air conditioning contractor serving Cheraw, South Carolina, and surrounding communities. The business maintains a rating of 3.4 stars across 17 customer reviews, with feedback spanning the full quality spectrum from one-star complaints to five-star endorsements. Reviewers describe interactions with technicians for both new system installations and repair calls, sharing experiences that range from satisfactory to deeply frustrating.

Customers seeking HVAC service in the Cheraw area should note specific patterns emerging from recent feedback. One reviewer praises the business for arriving when called and maintaining reasonable pricing, describing Allan as a dedicated professional. However, multiple other reviewers report being left without follow-through after initial service calls, with technicians failing to return phone calls or honor same-day appointment commitments. These contrasting experiences suggest service quality may vary depending on scheduling and workload.

Two reviewers recount extended difficulties with newly installed systems. Don Taylor describes a visit that lasted approximately 2.5 hours before the technician departed without completing the work, followed by three weeks of unreturned phone calls despite multiple attempts to reach the business. Lori Tavares mentions a new RUUD HVAC system installed in November 2024 that continues experiencing freezing issues at 34-degree temperatures after ten attempted service visits. These detailed accounts represent the most common complaints appearing across negative reviews.