Gateway Supply
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Claim This BusinessAbout Gateway Supply
Gateway Supply Co. has anchored its operations in Columbia, South Carolina since 1964, building a six-decade legacy as a premier distributor for plumbing and HVAC professionals throughout the Carolinas. The company maintains multiple counter locations across the Midlands region and serves contractors in cities including Columbia, Charleston, and Greenville. With a rating of 4.8 stars drawn from 74 verified reviews, the business has earned consistent praise for inventory depth and counter staff expertise. Homeowners seeking professional-grade parts and fixtures typically encounter Gateway through contractor referrals or by visiting one of the company's showrooms for consultation.
What distinguishes Gateway Supply from standard hardware outlets is its commitment to contractor-only distribution combined with a consumer-facing showroom experience. The company maintains extensive in-stock inventories that enable same-day or next-day procurement for most standard plumbing and HVAC components. Specialty fixture orders receive dedicated follow-up communication, a practice several reviewers specifically acknowledged. Their kitchen and bath showrooms feature displays from major manufacturers, allowing homeowners to explore options before placing contractor orders. The combination of trade distribution and retail consultation creates a pathway from product discovery through professional installation.
Customer narratives reveal strong relationships with named staff members. Reviewers consistently call out Jacob, Lonny, Rod, and Joey as knowledgeable counter consultants who help locate specific parts and provide project guidance. One reviewer describes a four-year relationship with John and Will, noting progression from apprentice to journeyman during their tenure. Another customer recounts relying on Gateway for approximately 90% of plumbing materials, with the remaining 10% requiring special orders that received direct notification upon arrival, a communication practice reviewers describe as uncommon among other suppliers.
What Customers Say
All eight publicly visible reviews award five stars, with four explicitly naming individual staff members who provided personalized assistance. Reviewers highlight quick turnaround on specialty orders and describe counter staff as experts who seldom require wait times. The pattern across feedback emphasizes inventory breadth and staff accessibility rather than pricing competitiveness.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Plumbing & HVAC Distributor Supplies
Contractors access products including parts, tools, and materials for standard and specialty plumbing and HVAC installations.
Kitchen & Bath Showroom
Display showroom featuring bathtubs, showers, faucets, sinks, and vanities for homeowner consultation and product selection.
Counter Consultation Services
Knowledgeable staff assist with part identification, technical guidance, and project-specific product recommendations.
In-Stock Inventory Management
Maintains extensive stocked inventory across locations enabling same-day or next-day procurement for most orders.
Specialty Fixture Ordering
Sources non-stocked items and provides direct customer notification when ordered products arrive.
Contractor account Services
Trade professionals establish accounts for preferred pricing, bulk ordering, and dedicated account support.
Product Display & Selection
Showrooms feature curated displays allowing customers to evaluate fixtures before committing to purchases.