TRUSTED Home Services

Trusted Home Services operates as a licensed HVAC, plumbing, and electrical contractor serving Conway, South Carolina, and surrounding communities. The company maintains credentials in both South Carolina and North Carolina, with specialized certifications including Generac installer and structured wiring expertise. Customer feedback collected across 828 reviews reflects a 4.9-star average rating, with recent commentary highlighting consistent professionalism across plumbing, electrical, and heating services. The business provides around-the-clock emergency response for urgent situations, supplementing standard weekday and Saturday appointment availability.

The contractor distinguishes itself through multi-trade capability under one roof, handling residential, commercial, and new construction projects without requiring homeowners to coordinate separate specialists. Their showroom and design center allows customers to explore home automation systems, Samsung appliances, and integrated security solutions before committing to installation. The company partners with Generac for generator sales and installation, offering a pathway for homeowners seeking backup power resilience. Load calculations and duct design services enable precise sizing for replacement systems, moving beyond rule-of-thumb replacements commonly offered by volume-service competitors.

Customer reviews document specific technician interactions that illustrate service quality. Reviewer Leslie McCants described how Lorenza identified displaced AC ductwork during an unrelated hot water heater installation, preventing potential attic energy loss that would have required separate repair. Another reviewer, Irv Schor, noted Brian and Chris removed footwear before entering and thoroughly cleaned afterward while handling builder warranty plumbing work. Technician Matt received separate mention for same-day arrival and efficient completion of an urgent repair. These accounts collectively describe a team that flags unrelated issues, respects homeowner spaces, and responds promptly to service requests.