Keep N Kool LLC

Keep N Kool LLC operates as an HVAC contractor serving Cottageville, South Carolina, and the surrounding Charleston metro area. The business holds a 4.2-star rating across nine verified customer reviews, reflecting a mix of strong recommendations and documented service challenges. Working hours run Monday through Friday from 8 AM to 3 PM, with Saturday and Sunday reserved for emergency callbacks when scheduling permits. The company handles residential heating and cooling systems, including warranty repairs that require coordination with original equipment manufacturers for specialty components like compressors.

The company distinguishes itself through documented manufacturer warranty repair capabilities, with reviewers noting successful resolution of issues that required waiting on factory-direct parts. Multiple five-star reviews highlight the technicians for particular skill sets, including diagnostic communication and same-day responsiveness during urgent calls. The business maintains standard service windows typical of independent regional contractors, with emphasis on transparent quoting and follow-through on promised timelines.

Customer narratives from verified reviews reference specific technicians by name. Ronald appears in multiple positive accounts, described as knowledgeable and courteous during both heating and cooling service calls. One reviewer details a same-day arrival during an urgent situation, while another credits Ronald with thorough explanation of diagnosed problems. A contrasting experience involves a technician named Tony whose visit resulted in a diagnostic disagreement over coil cleaning, with the customer noting frustration over repeated recommendations for services they had already performed. These accounts illustrate the range of homeowner interactions possible with this contractor.