Quality Service Company

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Quality Service Company operates as an HVAC and plumbing contractor serving Florence, South Carolina, earning a 4.9-star average across 881_client_reviews. This substantial volume of feedback reflects deep roots in the community, with multiple reviewers describing the company as their ongoing provider for system maintenance and future upgrades. The business maintains conventional weekday and weekend hours, accommodating homeowners who require scheduling flexibility throughout the standard workweek. Potential clients benefit from choosing a contractor whose service track record can be readily evaluated through extensive public feedback, providing transparency that many smaller operations cannot match.
Reviewers consistently highlight specific technicians who handled their calls, noting professionalism and thoroughness as recurring themes. One customer described a complex plumbing situation involving an older home system that previous contractors could not resolve, with team members arriving prepared to address non-standard configurations. Another review mentions a same-day response for a water heater failure, with the installer completing efficient replacement within hours. The pattern across multiple five-star ratings emphasizes diagnostic clarity where homeowners understood their options before committing to repairs or replacement investments.
What Customers Say
Eight reviewers detail specific repair scenarios, ranging from water heater failures to whole-home repiping. Three customers explicitly mention after-hours or same-day response, while two others note fair pricing discussions where the technician presented both repair and replacement options without pressure.
Working Hours
| SundayToday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
HVAC System Installation
New heating and cooling system sales and professional installation for residential properties.
HVAC Maintenance
Scheduled tune-ups and inspections ensuring heating and cooling systems operate efficiently.
Water Heater Replacement
Tank and tankless water heater installation including gas-fired models.
Plumbing Repairs
Diagnostic services and repairs addressing pipes, drains, and fixture issues.
Whole-Home Replumbing
Complete repiping projects for older homes with outdated plumbing systems.