Arce Heating and AC LLC

Arce Heating and AC LLC has earned a 4.9-star rating across 1,076 reviews in Fort Mill, South Carolina, operating around the clock every day of the week. Multiple customers in the reviews reference using the company for several years, describing it as a family business that prioritizes fair pricing over aggressive revenue generation. The contractor serves Fort Mill and surrounding York County communities, handling everything from routine seasonal maintenance to complete HVAC replacements for residential customers.

What distinguishes this contractor is an uncommon commitment to transparency in service delivery. Technician Charli Amaya uses paper checklists and photos to document every task performed, then walks homeowners through the results in plain language. The company provides written repair options with itemized costs before any additional work begins, avoiding surprise charges. Shane and Jonathon have each fielded praise for diagnostic speed and honest assessments, with customers noting the technicians never pushed unnecessary services or inflated prices after identifying the problem.

Customer stories in the reviews reveal the human side of HVAC work. Charli Amaya handled a scheduled maintenance visit by arriving with shoe covers to protect floors, working quietly and efficiently, then leaving a detailed checklist of completed items alongside pricing for optional recommendations. When Michael Swafford needed a split unit repaired, Shane diagnosed and fixed the problem quickly without the nickel-and-dime tactics Swafford had experienced with competitors. Kirk Johnson appreciated technician Jonathon arriving earlier than the scheduled window and breaking down repair options with transparent cost explanations, a process that converted a nervous first-time caller into a maintenance plan subscriber.