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Claim This BusinessAuthorized Heating & Air Conditioning has served Greenville homeowners for nearly two decades, building a reputation on consistent, reliable service across residential heating and cooling systems. The company holds 615 reviews with an exceptional 4.9-star rating, reflecting thousands of completed service calls in the Greenville area. Their standard business hours run Monday through Saturday from 8 AM to 5 PM, with Sunday availability from 1 to 5 PM for emergency needs, a rarity among local HVAC contractors.
What distinguishes Authorized Heating from other area contractors is their commitment to transparent, no-pressure service. Multiple reviewers specifically note that technicians never pushed for system upgrades, even when servicing equipment well over fifteen years old. The company offers maintenance plans that include seasonal system checks, and they inform customers about available spring and fall rebates when applicable. Their service model prioritizes fixing existing systems over selling new ones unless the homeowner is ready.
Customer reviews name two technicians who exemplify the company's approach. Nick responded to an after-hours emergency call during an ice storm, arriving quickly to relight a gas fireplace pilot light and perform a winter system check. Another customer praised Matt for arriving on time, completing the service call efficiently, and ensuring everything functioned properly before leaving. A third reviewer noted that when a motor replacement went wrong due to a defective part, the company worked diligently to make it right rather than passing off the problem.
Across 615 reviews, technicians Nick and Matt receive repeated mentions for professionalism and reliability. Customers consistently cite fair pricing, no-pressure sales tactics, and the ability to schedule same-day or after-hours emergency service. One 4-star review notes a dispatch error caused a missed appointment, but the technician still arrived late in the evening to complete the work.
| Sunday | 1–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Diagnose and repair cooling system issues, perform seasonal tune-ups to maintain efficiency and extend equipment life.
Repair and maintain furnaces and heat pumps, including winter readiness checks and emergency heating repairs.
Install new heating and cooling units, with options for system upgrades and rebated energy-efficient models.
Service and relight gas fireplace pilot lights, including emergency calls during severe weather events.
Scheduled twice-yearly inspections with priority scheduling and seasonal system optimization.
Evaluate home ventilation and recommend improvements for cleaner indoor air circulation.