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Claim This BusinessAbout Icy Hot HVAC LLC
Icy Hot HVAC LLC operates as a licensed and insured HVAC contractor serving the Greenville, South Carolina metro and surrounding Upstate communities. The company maintains a perfect 5.0-star rating across 29 verified customer reviews, positioning them among the highest-rated HVAC providers in the region. Their service fleet operates around the clock with 24/7 emergency availability, and they advertise same-day service for urgent calls along with a $69 diagnostic rate for standard service calls. The business specializes in residential and light commercial HVAC work, covering air conditioning, heating systems, heat pumps, and boiler equipment across all major brands.
What distinguishes Icy Hot HVAC from regional competitors is their commitment to transparent, upfront pricing with no hidden dispatch fees, a policy they explicitly advertise on their website. Their technicians hold current licensing and insurance, and the company emphasizes honest diagnostics without unnecessary upselling. They offer comprehensive indoor air quality solutions including filtration systems and humidity control, addressing a growing concern for Upstate homeowners dealing with seasonal allergens and humidity fluctuations characteristic of the South Carolina climate. The company provides free estimates for all installation projects and backs their workmanship with a satisfaction guarantee.
Customer reviews consistently highlight technician Mark as delivering exceptional service, with multiple reviewers specifically naming him for going above and beyond during repairs and maintenance visits. Marina K's review describes how Mark found and fixed an efficiency issue during a routine tune-up that was causing elevated energy bills, resolving the problem the same day. Danny Pendleton's account details an emergency call during a winter storm when his furnace failed, the team responded after hours and completed the repair successfully. Jonathan Carter's review specifically credits Mark with correcting compressor issues that a previous contractor had improperly installed, demonstrating their willingness to resolve problems others left behind.
What Customers Say
All eight publicly visible reviewers award 5 stars, with Mark named directly in five of those reviews for his technical skill and honest communication. Reviewers frequently mention same-day arrival, reasonable pricing, and fixes for problems that previous contractors could not resolve. Emergency service appears in two reviews, with one customer noting they called around for six hours before Icy Hot HVAC answered and came to their aid during a winter storm.
Services
AC Repair & Maintenance
Air conditioning repair for all major brands with same-day diagnostic service, tune-ups to restore efficiency, and annual maintenance to prevent summer breakdowns.
Heating System Service
Furnace repair and installation for gas, propane, and oil systems, plus heating maintenance to extend equipment life and prevent winter failures.
Heat Pump Services
Complete heat pump installation, troubleshooting, and maintenance with energy-efficient upgrades for year-round heating and cooling.
Boiler Repair & Installation
Professional boiler services, rare in the area, covering repair and new installation for safe, effective home heating.
Indoor Air Quality
Advanced solutions including filtration systems and humidity control to improve breathing air and home comfort.
System Installation
Full HVAC installation services tailored to specific needs and budgets, with free estimates and upfront pricing.
Emergency Repairs
24/7 emergency availability for urgent HVAC failures, with same-day service response advertised for critical situations.