Palmetto facilities maintenance LLC

Palmetto Facilities Maintenance LLC operates as an HVAC contractor serving Greenville, South Carolina, and maintains a perfect 5.0-star rating drawn from 149 customer reviews. The company handles residential and commercial heating and cooling systems, with additional capabilities in gas fireplace service and ductwork installation. Technicians at this business prioritize transparent communication, providing customers with detailed explanations of repairs and visual documentation of completed work.

This contractor distinguishes itself through same-day emergency response capabilities that exceed typical industry wait times. When competing companies schedule appointments days out, Palmetto Facilities can arrive the same day or the following day for urgent AC calls. The team also handles gas log and fireplace systems, a specialty that multiple reviewers required during cold spells and ice storms when traditional HVAC companies lacked availability.

Reviewers consistently highlight Carlos and his team's ability to arrive quickly during emergencies. One customer described a same-day arrival ahead of an ice storm to restore a gas fireplace, while another commercial client noted Carlos handles time-sensitive AC emergencies for their facilities year after year. The technician provides extensive photo documentation of work performed and welcomes customer feedback throughout service calls.