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Claim This BusinessPalmetto Heating & Air LLC has served Greenville, South Carolina for years, building a loyal customer base that has rewarded the company with a 4.8-star average across 68 reviews. The contractor operates around the clock, seven days a week, handling everything from routine seasonal tune-ups to emergency breakdowns across the upstate region. Homeowners in Greenville and neighboring communities trust the team for furnace repair, AC service, and new equipment installations, with reviewers noting consistent professionalism whether the job is a quick diagnostic call or a full system replacement.
What distinguishes Palmetto Heating & Air is the combination of dependable service and accessible communication that reviewers consistently praise. Customers note that the office staff, including team members like Tracie, keep clients informed throughout the repair or installation process rather than leaving them guessing. The company's willingness to see same-day appointments for urgent heating failures sets it apart during South Carolina's unpredictable cold snaps and summer heat waves alike.
Named technicians appear throughout the reviews as a reason customers return year after year. One reviewer describes relying on Dave for twelve years of biannual maintenance, crediting him with keeping systems performing at peak efficiency. When Hannah Willis faced a furnace failure, David diagnosed a problem other contractors had misidentified, arriving the same day and explaining the issue clearly before recommending a repair path. Richard Randol's experience during the week before Christmas highlights the company's responsiveness under pressure: office contact Tracie coordinated a full furnace replacement within days, with the installation crew completing the job professionally so the family had heat restored before the holiday.
The company holds a 4.8-star average from 68 reviews, with 5-star ratings dominating and reviewers frequently naming technicians Dave and David for their expertise and punctuality. One negative review cites difficulty reaching the office by phone for a scheduling inquiry, while positive reviews highlight same-day diagnostics, holiday-weekend responsiveness, and accurate problem identification that other contractors missed.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnoses and repairs heating system failures including ignition problems, blower motor issues, and thermostat malfunctions.
Removes old units and installs new heating systems, with coordination on permits and financing options.
Addresses cooling failures, refrigerant issues, and airflow problems to restore comfort during South Carolina summers.
Seasonal service visits designed to keep furnaces and AC units running efficiently and prevent unexpected breakdowns.
Round-the-clock availability for urgent heating and cooling failures requiring immediate response.
Evaluates existing problems and provides accurate diagnoses when previous repair attempts have failed or misidentified the issue.