Palmetto Heating & Air LLC

Furnace repair service
4.8(68 reviews)
3974 SC-153, Greenville, SC 29611
Palmetto Heating & Air LLC

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About Palmetto Heating & Air LLC

Palmetto Heating & Air LLC has served Greenville, South Carolina for years, building a loyal customer base that has rewarded the company with a 4.8-star average across 68 reviews. The contractor operates around the clock, seven days a week, handling everything from routine seasonal tune-ups to emergency breakdowns across the upstate region. Homeowners in Greenville and neighboring communities trust the team for furnace repair, AC service, and new equipment installations, with reviewers noting consistent professionalism whether the job is a quick diagnostic call or a full system replacement.

What distinguishes Palmetto Heating & Air is the combination of dependable service and accessible communication that reviewers consistently praise. Customers note that the office staff, including team members like Tracie, keep clients informed throughout the repair or installation process rather than leaving them guessing. The company's willingness to see same-day appointments for urgent heating failures sets it apart during South Carolina's unpredictable cold snaps and summer heat waves alike.

Named technicians appear throughout the reviews as a reason customers return year after year. One reviewer describes relying on Dave for twelve years of biannual maintenance, crediting him with keeping systems performing at peak efficiency. When Hannah Willis faced a furnace failure, David diagnosed a problem other contractors had misidentified, arriving the same day and explaining the issue clearly before recommending a repair path. Richard Randol's experience during the week before Christmas highlights the company's responsiveness under pressure: office contact Tracie coordinated a full furnace replacement within days, with the installation crew completing the job professionally so the family had heat restored before the holiday.

What Customers Say

The company holds a 4.8-star average from 68 reviews, with 5-star ratings dominating and reviewers frequently naming technicians Dave and David for their expertise and punctuality. One negative review cites difficulty reaching the office by phone for a scheduling inquiry, while positive reviews highlight same-day diagnostics, holiday-weekend responsiveness, and accurate problem identification that other contractors missed.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Furnace Repair & Troubleshooting

Diagnoses and repairs heating system failures including ignition problems, blower motor issues, and thermostat malfunctions.

Furnace Installation & Replacement

Removes old units and installs new heating systems, with coordination on permits and financing options.

AC Repair & Cooling Service

Addresses cooling failures, refrigerant issues, and airflow problems to restore comfort during South Carolina summers.

Preventive Maintenance & Tune-Ups

Seasonal service visits designed to keep furnaces and AC units running efficiently and prevent unexpected breakdowns.

Emergency HVAC Service

Round-the-clock availability for urgent heating and cooling failures requiring immediate response.

System Diagnostics & Second Opinions

Evaluates existing problems and provides accurate diagnoses when previous repair attempts have failed or misidentified the issue.

Frequently Asked Questions