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Claim This BusinessQuality Air LLC operates as a family oriented HVAC contractor in Greenville, South Carolina, delivering air conditioning installation, repair, and maintenance services to homeowners across the Upstate region. Founded and led by Jack Cleaver, the company maintains an exceptional 4.9-star rating derived from 17 client reviews, reflecting consistent reliability throughout the greater Greenville metro area. Service encompasses both residential properties and rental units managed by investors, with the team handling annual maintenance checkups on multiple investment properties.
What distinguishes Quality Air LLC from competitors is their commitment to honest diagnostics and fair pricing, particularly in crisis situations where homeowners face elevated repair costs. The company provides same-day service for emergency calls, a critical capability during South Carolina summer heat waves when air conditioning failures create urgent living conditions. Their approach emphasizes accurate problem identification rather than recommending unnecessary system replacements, with technicians explaining specific faults such as burned compressor wiring before proceeding with repairs. This transparent methodology has fostered long-term relationships spanning over 15 years with repeat .
Customer stories shared through reviews illustrate the practical impact of their service approach. Michael McMahon recounts how Quality Air diagnosed a burned compressor wire that another company would have addressed with a $5,000 system replacement, saving significant expense while restoring reliable operation. Luke K describes receiving same-day service during 90-degree heat following an HVAC failure, with technicians arriving on time, completing repairs efficiently, and offering fair pricing despite the urgent circumstances. Terrah Carawan's review notes response within 24 hours during the hottest day of summer at two separate properties, demonstrating their availability when clients face immediate cooling needs.
All seventeen reviews award five stars, with customers consistently praising the company's same-day response capability and transparent pricing. Multiple reviewers specifically name Jack Cleaver and highlight his honest diagnostic approach, while three reviews mention emergency same-day service during extreme heat conditions. Negative feedback is absent from the current review set.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Troubleshooting and repairing air conditioning systems including compressor electrical issues, with transparent explanation of problems found.
Installation of new air conditioning systems for residential properties, including older homes requiring equipment upgrades.
Annual tune-ups and system checkups to maintain HVAC performance and prevent unexpected failures.
Same-day response for urgent HVAC failures, available during extreme weather conditions requiring immediate cooling.
Coordinated maintenance for investors and property managers overseeing multiple residential units.
Diagnostic evaluation to determine whether repair or replacement best addresses system problems.