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About Raindrop Heating and Cooling LLC
Raindrop Heating and Cooling LLC serves residential clients in Greenville, South Carolina, and maintains a perfect 5.0-star rating across eight verified customer reviews. The contractor handles common household HVAC needs including system repairs, scheduled maintenance, and new equipment installations for both heating and cooling systems. Reviewers consistently describe the team as professional, knowledgeable, and transparent about pricing before beginning any work.
Customers highlight specific strengths that differentiate this contractor from competitors. Multiple reviewers note the team resolved problems that other HVAC companies could not fix, including ductwork modifications that finally allowed cool air to reach all rooms in a previously problematic layout. Another reviewer describes receiving same-day service for an urgent repair, with work completed from a morning phone call to unit installation by early evening. The contractor also demonstrated willingness to refer customers to other trusted professionals when personal scheduling constraints prevented immediate availability.
Named technicians appear frequently in customer feedback. Brandon receives consistent recognition for fair pricing, clear communication, and refusing to upsell unnecessary services. A reviewer describes Brandon as someone who answers questions thoroughly and shows customers their completed work. Luke is specifically mentioned for delivering rapid same-day response during a time-sensitive situation. These individual testimonials form the basis of the contractor's reputation, with each reviewer awarding the highest possible rating.
What Customers Say
All eight reviewers award five stars, with Luke and Brandon named explicitly for their responsive same-day repairs and honest communication respectively. Customers repeatedly praise fair pricing and refusal to upsell, with one reviewer noting Brandon quoted a fair price and completed the job exactly as agreed with no surprises.
Services
AC Repair
Diagnostic and repair services for cooling system failures, with same-day response available for urgent situations.
Heating Repair
Repair services for heating system malfunctions to restore warmth during cold months.
System Maintenance
Scheduled preventive maintenance with proactive outreach to help homeowners stay on track with service intervals.
New Equipment Installation
Full installation of new heating and cooling units, with one reviewer describing a complete unit replacement.
Ductwork Repair
Specialized ductwork modifications to resolve airflow problems affecting certain areas of the home.