Sears Appliance Repair

Sears Appliance Repair operates as an appliance repair service in Greenville, South Carolina, serving the broader Upstate region from a location at 700 Haywood Road. With 173 customer reviews contributing to a 4.2-star rating, the business handles standard household appliances including refrigerators, washers, dryers, dishwashers, and cooking equipment. The service operates seven days a week from 7 AM to 11 PM, providing coverage that aligns with the demanding schedules of residential customers across Greenville and surrounding communities. This national brand presence connects local technicians with corporate support infrastructure, though the franchise model means individual service experiences may vary depending on the specific technician assigned to each job.

The website provides limited information about specific brand partnerships or specialized certifications that would distinguish this operation from other appliance repair providers in the market. Without explicit manufacturer designations or specialized service offerings documented in the available materials, the business appears to position itself primarily as a general-purpose appliance repair provider operating under the Sears Home Services umbrella. The extended daily hours represent one concrete operational advantage for customers facing urgent appliance failures outside typical business windows.

Reviewer Kevin Price described a significant service disruption involving a technician named Nico who performed diagnostic work on a cooktop but subsequently failed to communicate or arrive for scheduled follow-up appointments over a three-day period. The customer reported prepaid expenses, multiple unreturned communications, and eventual arrival of the technician with a coworker who indicated the ordered part could not be used and recommended a full cooktop replacement. A separate reviewer, Tai Diep, referenced service challenges related to an appliance protection plan administered through Domestic & General, suggesting the business operates as a subcontracted service provider for third-party warranty programs.