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About Universal Services 101, LLC
Universal Services 101, LLC operates as a garbage collection contractor serving residents of Greenville, South Carolina. The business holds a rating of 3.8 stars across 22 customer reviews, positioning it among mid-tier local waste management options. Service accounts span residential neighborhoods throughout the Greenville metro area, handling household refuse pickup on scheduled weekly routes. Potential customers should note that this contractor requires prepayment for service months and does not maintain publicly posted operating hours.
The contractor distinguishes itself through residential-only service Focus, catering exclusively to homeowners rather than commercial clients. Unlike larger regional waste management companies, Universal Services 101 operates with a lean service model that some reviewers found limited in flexibility. The business does not advertise specialized recycling programs or bulk item pickup services based on available information. Prospective clients may wish to confirm service scope before signing up.
Multiple reviewers describe consistent communication challenges with this contractor. Kristin Riggins recounts paying for two accounts over two months while receiving only one pickup, with repeated calls and messages going unanswered until she threatened bank fraud proceedings. Madalyn Rose reports waiting nearly two months after requesting a service transfer following a move of less than two miles, receiving a bill at her new address before any pickup occurred. Carla Weaver describes never receiving a trash can after signing up in February, securing a refund only after direct confrontation. Seth Clark notes issues with auto-renewal cancellation, requiring personal bank intervention. These accounts suggest that customers prioritizing reliable communication may need to look elsewhere.
What Customers Say
4 of 22 reviewers report service pickup failures after prepayment, while 3 reviewers specifically cite non-responsive communication as a primary frustration. Positive reviewers do not appear in the available review sample.
Services
Residential Trash Collection
Weekly household refuse pickup for signed-up residential accounts.
Prepaid Service Billing
Monthly service billed in advance with prepayment required before service begins.
Multi-Location Account Management
Ability to manage service for multiple residential properties under one account.
Service Cancellation Processing
Account termination processing via customer-initiated communication.