YORK Factory Direct

YORK Factory Direct operates in Greenville, South Carolina as an equipment supplier specializing in HVAC parts and components. The business holds a 3.4-star rating derived from 10 customer reviews, providing a window into service quality through homeowner and contractor feedback. Located in the Upstate region, this supplier serves HVAC professionals and businesses seeking genuine replacement parts, coils, motors, and related equipment for residential and commercial systems.

This supplier distinguishes itself as a trade-only parts source, carrying components that independent technicians require for repairs and installations. Reviewers note the availability of hard-to-find items such as evaporator coils and blower motors. The business maintains regular hours Monday through Friday from 7:30 AM to 4:30 PM, closed on weekends, allowing contractors to source parts during standard workdays.

Customer experiences reveal specific team interactions worth noting. Reviewer Joshua Tafur describes a smooth process from initial call with Brittany through final installation, praising the team for professionalism, punctual arrival, and thorough explanation of options. Another reviewer, Carlos Pagan, specifically commend the delivery personnel. However, some reviewers cite account requirements as a barrier, noting the business serves those with established contractor accounts rather than walk-in retail customers.