Johnson's Refrigeration & Air Conditioning, Inc.

Johnsonson's Refrigeration & Air Conditioning, Inc. has served Hartsville and surrounding Florence communities as a full-spectrum HVAC contractor, earning a 4.2-star average rating across 16 verified customer reviews. The company maintains 24-hour availability six days a week, with emergency service lines separate from its standard scheduling numbers. Their service menu spans residential and commercial markets, covering installation, repair, preventive maintenance, and indoor air quality solutions. Multiple reviewers specifically credit the team with accurate diagnostics and thorough system evaluations.

This contractor distinguishes itself through specialized commercial capabilities, including commercial refrigeration and commercial kitchen equipment servicing alongside traditional HVAC work. Their in-house sheet metal fabrication shop enables custom ductwork solutions without third-party outsourcing. The company carries Carrier products for heat pump and cooling system installations, and offers a dedicated coastal HVAC corrosion protection coating service designed for saltwater proximity environments. Financing options appear prominently on their website, suggesting flexibility for homeowners facing unexpected replacement costs.

Customer narratives reveal mixed experiences. Two five-star reviewers praise same-day arrival and professional installation quality, one describing a seamless Carrier heat pump installation that left their home comfortable. However, negative reviews document significant concerns. One homeowner recounts a new unit that repeatedly froze despite multiple service visits, with the company eventually refusing further assistance. Another reviewer describes difficulty reaching the office and unfinished work after payment, characterizing staff interactions as unprofessional. These conflicting accounts suggest quality may vary by specific technician assigned.