Palmetto Heating & Air of the Lowcountry

Palmetto Heating & Air of the Lowcountry earned a 4.6-star average across 17 verified reviews on Hilton Head Island. The firm serves homeowners across the Lowcountry including Hilton Head Island, Bluffton, and Sea Pines, handling both routine maintenance and emergency breakdowns for heat pumps, central air conditioners, and ductwork. Ronnie serves as owner-operator, and the crew maintains standard weekday hours Monday through Friday.

The company website was not available at time of publication, so specific brand partnerships, warranties, or rebate programs could not be confirmed. Reviewers did not mention enrolled utility rebate programs, manufacturer partnerships, or unusual technical specialties by name. Readers should visit the website directly or call to ask about brands carried, workmanship guarantees, and any current promotions.

Named technicians Ronnie, Sonny Brewer, and office manager Serina appear repeatedly across reviewer accounts. When Edward Morse faced a heat pump failure just before Christmas, Palmetto sent a crew that included a technician with more than 30 years of installation experience, completing the tear-out and new handler install while taking care not to track debris into the home. Kelly Bailey, stranded when her A/C failed with family arriving in 24 hours, called Palmetto after her regular company could not source a part for 3 to 5 days. Serina tracked the needed fan motor to a supplier in Savannah, dispatched an office worker to retrieve it, and met technician Sonny Brewer in Bluffton to hand off the part. Sonny arrived at the Sea Pines residence within three hours of that meeting. Rog Bates separately reported that Sonny Brewer diagnosed and resolved an A/C issue that had stumped multiple prior technicians, calling him a real professional. Michele Hutchinson specifically named owner Ronnie as knowledgeable and helpful, saying she trusts him implicitly with her household systems.