James Island Heating & Air, LLC

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About James Island Heating & Air, LLC
James Island Heating & Air, LLC operates as an air conditioning contractor serving Johns Island, South Carolina, and surrounding communities. The business holds a 4.9-star rating compiled from 28 customer reviews, reflecting strong homeowner satisfaction within the local market. As a family-owned and operated company, they have built their service model around direct relationships with residential customers throughout the Johns Island area.
The company brings over three decades of HVAC contractor experience to every service call, positioning them as seasoned professionals capable of handling both routine maintenance and complex system failures. Their service portfolio encompasses air conditioning installation and maintenance, heating systems, duct work, and indoor air quality solutions. The business emphasizes a commitment to quality work, evident in their tagline and their approach to addressing customer concerns directly.
Customer reviews highlight specific experiences with the company's service team. Andrea S. reported that the staff diagnosed, repaired, and fixed an issue within 24 hours, praising the fast response. Hamilton H. described the owner personally answering the phone and walking him through the process, with technicians demonstrating strong knowledge. A reviewer named Brett Boone recounted receiving a same-day personal call from the owner to address questions about a heating system, describing the leadership's attentiveness as rare and greatly appreciated.
What Customers Say
All 28 reviewers awarded 5 stars except one 1-star review, which cited communication gaps rather than technical skill. Positive reviews consistently mention same-day response, fast turnaround within 24 hours, and direct access to knowledgeable staff. The single negative review focused on follow-up communication after completed work.
Services
Air Conditioning Installation
New AC unit installation for residential properties, covering system selection and professional setup.
Air Conditioning Maintenance
Preventive tune-ups and diagnostics to maintain AC efficiency and extend system lifespan.
HVAC Repair
Diagnostic services and repairs addressing heating and cooling system failures.
Heating Installation
New heating system installation and replacement services for homes.
Heating Maintenance
Preventive maintenance services for heating systems to ensure reliable operation.
Duct Work
Ductwork installation, repair, and modification services for HVAC systems.
Indoor Air Quality
Solutions designed to improve air purity and comfort inside residential spaces.