Jerry's Plumbing & Heating

Jerry's Plumbing & Heating serves Lancaster, South Carolina, as a dual-trade contractor offering both plumbing and heating and air services. With 20 reviews on record, the business holds a 3.5-star average rating, placing it squarely in the middle tier of local contractors. Reviewers seeking service in the Lancaster area have contacted this company for both emergency plumbing calls and routine HVAC maintenance on rental properties. The company operates under the name Jerry's, and customers have described interactions with team members who answer phones and dispatch technicians for service calls.

Without a web presence to detail specific brand partnerships or certifications, this contractor positions itself as a generalist in the trades it covers. The plumbing side appears to be the stronger suit based on one reviewer's explicit satisfaction with that service. For heating and air, the company handles thermostat replacements and furnace cleanings, though the limited website data means specifics about equipment brands, rebates, or warranty offerings are not documented. Customers seeking a contractor with a defined specialty or manufacturer authorization may need to confirm capabilities directly.

One reviewer recounts receiving troubleshooting assistance over the phone without a house call, a scenario that saved both time and diagnostic fees. However, two other reviews describe troubling experiences with communication and follow-through. A landlord reported that thermostat replacement was performed without prior approval, resulting in a $300 charge and subsequent system failure requiring a different contractor. Another customer described repeated phone calls over ten days with no return contact, ultimately being told the company was too backed up to take on the work.