Long Bay Heating & Cooling, LLC
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About Long Bay Heating & Cooling, LLC
Long Bay Heating & Cooling operates as a heating and cooling contractor in Little River, South Carolina, maintaining a 4.2-star average across ten customer reviews. The company serves residents throughout the Grand Strand region, including neighborhoods in Myrtle Beach and surrounding communities in Horry County. Technicians at this contractor handle residential heating and cooling systems, providing repair services, scheduled maintenance, and complete system replacement options for homeowners.
The contractor differentiates itself through responsive service and coordinated warranty handling. Reviewers consistently describe the team as punctual, detail-oriented, and respectful of home cleanliness during installation work. Several customers note that the company works directly with home warranty companies to minimize out-of-pocket expenses, managing claims processing and authorization on behalf of homeowners.
Customers describe specific scenarios where technicians resolved heating failures within tight timeframes. One reviewer notes contact at 10pm with no heat resulted in initial repair within fourteen hours, restoring warmth before a full diagnostic and permanent fix. Another describes a same-day warranty claim inspection followed by coordinated repair completion across multiple visits. Technicians named in reviews include Justin and Jason, both characterized as knowledgeable, courteous, and willing to explain repair options and system recommendations.
What Customers Say
Four of five reviewers specifically name Justin as their technician, with all reviews awarding five stars. Emergency response appears prominently, with one customer noting same-day repair after late-night contact during a heating failure. Multiple reviewers highlight the company's coordination with home warranty providers as a key benefit.
Services
Heating Repair
Diagnosis and repair of heating system failures including furnace and heat pump issues.
AC Repair
Air conditioning diagnostic and repair services for residential cooling systems.
System Maintenance
Annual checkups and preventive maintenance to keep HVAC systems running efficiently.
HVAC Replacement
Complete heating and cooling system replacement with professional installation.
Home Warranty Coordination
Assistance with warranty claims including paperwork, authorization, and direct billing.