ACTS HEATING & COOLING, LLC

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About ACTS HEATING & COOLING, LLC
ACTS HEATING & COOLING operates as a heating contractor serving Loris, South Carolina, and surrounding communities. With a 4.7-star average rating gathered from 89 customer reviews, the company has established a strong local track record for residential heating and cooling solutions. The business maintains standard weekday hours from 8 AM to 4 PM, closed on weekends. Potential clients can reach the office directly at the listed phone number to discuss their heating needs.
Customer reviews consistently highlight ACTS HEATING & COOLING's transparent communication and thorough approach to system work. Multiple reviewers note that technicians took pictures during attic installations so homeowners could visually understand the work being performed. Another reviewer describes a technician who went above and beyond, explaining in detail every component involved in routine maintenance. The company handled full HVAC system replacements for customers who interviewed multiple competing contractors before selecting ACTS based on product quality and pricing transparency.
Several named technicians receive direct praise from reviewers. One customer describes a same-day Monday response after discovering their system failed to cool during an unusually warm Easter weekend, with the team arriving the next morning as promised. Multiple reviews mention technicians who declined to use aggressive sales tactics that customers had experienced with other companies, instead presenting all available options without pressure. A reviewer whose dogs were welcomed by the crew notes they will continue using ACTS for years to come.
What Customers Say
Five of five sampled reviewers award 5 stars, with customers specifically praising the absence of pushy sales tactics and the team's willingness to explain every detail of the work performed.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| FridayToday | 8 AM–4 PM |
| Saturday | Closed |
Services
New System Installation
Full HVAC system replacement including equipment and ductwork, completed within three days according to one reviewer.
System Repair
Diagnostic services and repairs addressing cooling failures and other system malfunctions.
Routine Maintenance
Preventive maintenance calls with detailed explanations of every component involved in system operation.
Attic Installation Services
Installation work performed in attic spaces with careful attention to house cleanliness and homeowner communication.
Equipment Replacement Consultation
No-pressure consultations presenting multiple options so homeowners can make informed decisions.