Benson Refrigeration & Appliance Repair
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About Benson Refrigeration & Appliance Repair
Benson Refrigeration & Appliance Repair serves Lyman and the surrounding communities as a refrigerator and appliance repair specialist. The business holds a 4.6-star rating drawn from 80 customer reviews, reflecting consistent service quality in a market where reliable appliance technicians remain in high demand. Operating Monday through Friday from 9 AM to 5 PM, the company focuses on refrigerator repairs alongside broader appliance services including dryer and laundry equipment.
The company distinguishes itself through transparent pricing and honest assessments. Multiple reviewers note that Mr. Benson provides straight talk about whether repairing an appliance makes financial sense versus replacement, a stance that builds lasting trust with homeowners. The business prioritizes education during service calls, explaining what the repair involves and teaching customers how to address similar issues independently in the future.
Reviewers describe specific positive experiences with Benson Refrigeration. One customer called regarding a Samsung dryer and received same-day phone consultation, next-day service, and the lowest quote among five competitors contacted. Another reviewer recounts Mr. Benson diagnosing a dryer problem before arriving, arriving on time after a 20-minute advance notice, and spending additional time discussing refrigerator maintenance. The scheduling coordinator, Mrs. Benson, handles call booking according to reviewers.
What Customers Say
All six detailed reviews award 5 stars, with recurring praise for same-day phone response, next-day on-site service, and fair pricing. Five reviewers specifically mention the technician's diagnostic skill, and three highlight his willingness to educate customers during repairs.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Refrigerator Repair
Diagnosis and repair of refrigerator cooling issues, including component replacement and maintenance discussions.
Dryer Repair
Fixing heating problems and mechanical issues in clothes dryers, with one reviewer noting expertise on Samsung models.
Appliance Diagnostic Services
Identifying issues with various household appliances, with reviewers praising accurate pre-visit diagnostics.
Same-Day Phone Consultation
Initial assessment over the phone to diagnose problems before scheduling on-site service.
Preventive Maintenance Guidance
Technician provides tips and instruction on maintaining appliances after repair to extend equipment life.