1st Choice Quality Heating, Air, Plumbing
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Claim This BusinessAbout 1st Choice Quality Heating, Air, Plumbing
With 1339 reviews yielding a 4.9-star average, 1st Choice Quality Heating, Air, Plumbing anchors its reputation in communities across eastern and central South Carolina. The Manning-based contractor maintains a full 24/7 operation schedule spanning Florence, Columbia, Charleston, Darlington, Sumter, Kingstree, Santee, Summerton, and Orangeburg. Over 25 years of combined experience in heating, cooling, and plumbing equip the team to address both residential and light commercial projects, approaching each call with documented expertise in system diagnostics, installation, and code-compliant repairs.
What distinguishes this contractor lies in manufacturer partnerships and preventive-care programs rarely found in smaller operations. As a Lennox, Goodman, Trane, and Mitsubishi dealer, the company offers equipment options ranging from traditional split systems to variable-speed heat pumps and ductless mini-splits. Their Choice Membership plan delivers scheduled maintenance visits designed to extend equipment lifespan and optimize efficiency, alongside whole-house generator installation and zone control systems for larger properties. Financing through synchronized monthly payments eases upfront costs for major installations.
Customer accounts describe specific technicians navigating distinct challenges. Lance Howle handled a dishwasher installation described as straightforward in pricing and execution. Jeff performed a multi-hour cleaning and repair on an HVAC system, arriving exactly as scheduled twice. Russell replaced a toilet wax seal and verified the fix with the homeowner present. A three-technician crew removed a 25-year-old heat pump, installed a new unit, and walked the homeowners through operating the replacement. Across these scenarios, reviewers emphasize punctual arrival and thorough post-service cleanup.
What Customers Say
Every reviewed customer awarded 5 stars, with technicians cited by name across positive accounts. Multiple reviewers note explicit pricing discussion before work began and a refusal to inflate costs once estimates were accepted. The sole 1-star review cites a complaint about equipment failure on a unit under 4 years old, which does not appear to have received a documented follow-up response.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnoses cooling failures, performs tune-ups, and replaces aging components including full heat pump system exchanges.
Heating System Service
Gas furnace repair, heat pump installation, and new construction heating setup.
Plumbing Installation & Repair
Toilet wax seal replacement, dishwasher installation, water heater service, and leak detection.
Ductwork & Indoor Air Quality
Air duct cleaning, REME HALO purification units, zone controls, and whole-house ventilation.
Whole-House Generators
Generator installation for backup power during outage events, paired with automatic transfer switches.
Commercial HVAC
System design and installation for light commercial properties across their service territory.