ARS / Rescue Rooter

ARS/Rescue Rooter serves Myrtle Beach, Socastee, and Florence as a 24/7 HVAC and plumbing contractor with a 4.7-star rating drawn from 6,367 reviews. The company operates with fully background-checked and drug-tested technicians, offering emergency service without hidden fees and flexible financing options. This multi-trade contractor handles air conditioning, heating, heat pumps, plumbing repairs, drain cleaning, and indoor air quality solutions.

What distinguishes this contractor is their Exceptional Service Guarantee, which commits technicians to keep working until the homeowner is satisfied with the result. The company emphasizes transparent communication, providing honest cost estimates before starting any job and explaining repair options in detail so customers feel like participants in the solution rather than bystanders.

Customer reviews highlight specific technicians: Corey earned praise for installing a new water heater and replacing corroded plumbing while explaining all available options. William resolved a same-day capacitor issue quickly, ensuring proper function before leaving. Another reviewer appreciated Tyler for providing honest, patient guidance during an equipment consultation. However, some reviewers cite pricing concerns and service experiences that did not meet expectations.