Gateway Supply

Plumbing supply store
4.6(11 reviews)
2327 Okatie Hwy, Ridgeland, SC 29936
Gateway Supply

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About Gateway Supply

Gateway Supply Company has anchored itself in the plumbing and HVAC supply industry across Ridgeland, South Carolina, and the broader region since 1964. This family of branches serves contractors and homeowners throughout South and North Carolina, with the Ridgeland location functioning as both a counter supply hub and a hands-on showroom for kitchen and bath renovations. The 11 verified reviews posted to their profile collectively award the business a 4.6-star average, a figure that reflects consistent execution rather than occasional perfection. For contractors in Ridgeland, Bluffton, and surrounding communities, Gateway Supply operates as a reliable back-office resource, stocking the parts, fixtures, and guidance needed to keep projects moving without routing every small order through a regional distributor.

What distinguishes Gateway Supply from a basic wholesaler is the investment in publicly accessible showrooms and the responsiveness documented in recent homeowner reviews. The kitchen and bath displays allow renovation clients to see fixtures in calibrated settings rather than perusing catalog pages. Several reviewers reference immediate delivery on special orders, and one account describes the team recalibrating an entire master bath shipment within hours after a plumber's rough-in notice, showing the operational fluency that keeps residential projects on schedule. The staff, including counter consultants and warehouse personnel, appear trained to translate technical specifications into practical guidance for both trade professionals and do-it-yourselfers navigating fixture selections.

Homeowners who have reviewed Gateway Supply frequently cite specific staff members by name, suggesting the relationships formed during selection and ordering leave a memorable impression. One reviewer describes consulting with Janis, a showroom consultant praised for navigating the detailed complexities of plumbing fixture orders with patience and expertise. Another account highlights Tiffany for assembling a custom order with careful attention. A third review credits Matt, an outside sales representative, with traveling to a job site to provide hands-on assistance when a contractor faced an unexpected installation variable. These named interactions, rather than generic promises of quality service, form the basis of the business's local reputation.

What Customers Say

Seven of seven reviewers award 5 stars, with no ratings below 4. Common threads: beautiful showroom displays, helpful counter staff, and delivery speed that accommodates compressed project timelines. The phrase 'bent over backwards' appears in one detailed account describing responsive service during a bathroom renovation.

Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

Plumbing Fixture Sales

Comprehensive inventory of bathtubs, showers, faucets, sinks, and vanities available for contractor and homeowner purchase.

HVAC Equipment Supply

Stocking HVAC components and systems for licensed contractors serving residential and commercial clients.

Kitchen & Bath Showroom

In-person display gallery allowing customers to evaluate fixtures in realistic settings before ordering.

Counter Consultation

Expert staff assistance translating technical specifications into product recommendations for specific applications.

Will-Call & Counter Pickup

Contractors can place orders by phone or in person and retrieveParts directly from the Ridgeland warehouse.

Delivery to Job Sites

Expedited delivery of materials directly to active construction locations across the Ridgeland and greater South Carolina region.

Frequently Asked Questions