B & G Heating & Air Conditioning LLC

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About B & G Heating & Air Conditioning LLC
B & G Heating & Air Conditioning LLC has earned a 4.5-star rating across 26 customer reviews in Rock Hill, South Carolina. This family-owned residential HVAC contractor specializes in keeping Carolinas homes comfortable through all seasons. The company handles air conditioning repair, heating system service, and preventive maintenance for homeowners who need reliable indoor climate control. Several reviewers mention the owner, Rick, directly estimating jobs and standing behind the company's work, suggesting a locally rooted operation focused on long-term customer relationships in the Rock Hill area.
The company's technicians bring specific expertise to complex HVAC situations. Reviews describe same-day repair completion when a delayed parts shipment threatened a customer's cooling, with Bill working into the evening to restore comfort. The team also manages warranty claims, moving equipment locations, and ductwork replacements under houses. These scenarios suggest a contractor comfortable handling non-routine jobs rather than only textbook replacements. Technicians including Brandon, Dave, Thomas, and Chris are each named positively across multiple reviews, reinforcing a team-based approach where several skilled professionals serve each customer.
Named technicians appear throughout the feedback, giving perspective clients a sense of who they might meet. Bill received specific praise for going beyond normal hours during an emergency repair, finishing a blower motor job by 9 pm. Rick, identified as the owner, visits homes personally to provide estimates and build trust. For ductwork projects, Thomas and Chris performed the work while explaining each step to the homeowner. Ginger handles scheduling in the office, described as cheerful and accommodating. Tracy G's review mentions a neighbor's referral as the introduction point, indicating word-of-mouth reputation in the local community.
What Customers Say
Twenty-six reviews produce a 4.5-star average, with every single reviewer awarding 5 stars except one 4-star rating. Multiple customers explicitly name individual technicians, suggesting a small team where homeowners develop relationships with specific service professionals rather than unknown dispatchers.
Services
AC Repair & Troubleshooting
Diagnosing cooling system problems and repairing motors, valves, and components to restore operation.
Heating System Service
Repair and maintenance for home heating systems to ensure winter warmth and efficiency.
Preventive Maintenance
Yearly tune-up visits to keep HVAC systems running optimally and prevent unexpected failures.
Equipment Relocation
Moving outdoor condenser units to different locations on the property, including refrigerant recovery.
Ductwork Installation
Replacing and installing duct systems beneath homes, with cleanup and operational verification.
New System Installation
Installing complete new HVAC systems for homes needing first-time equipment or replacements.