D&L Parts Company

D&L Parts Company operates as an appliance and HVAC parts supplier in Rock Hill, South Carolina, serving the surrounding region with a 4.9-star rating drawn from 37 customer reviews. The business maintains weekday hours from 7:30 AM to 5 PM, providing contractors and homeowners access to hard-to-find components for both major appliances and heating and cooling systems. Multiple reviewers note they travel significant distances, up to 40 miles, to reach the Rock Hill location, indicating the business fills a regional gap in parts availability that other suppliers cannot meet.

The company differentiates itself through technology-driven convenience tools, including an online model lookup system and barcode scanner that allows customers to quickly identify parts. The website supports quick ordering, enabling both retail customers and service professionals to source components efficiently. Unlike general hardware stores with limited selections, D&L specializes specifically in appliance and HVAC parts, maintaining inventory that serves the repair trade as well as DIY homeowners attempting their own fixes.

Reviewers consistently highlight specific staff members who deliver exceptional service. Jeremiah earns repeated praise for knowing parts diagrams by memory and sourcing items overnight when out of stock. Lexi is noted for handling walk-in customers with professionalism and care, preparing parts before customers reach the counter. One reviewer describes arriving two hours after calling ahead to find their part already waiting at register, a level of attentiveness that keeps customers returning across a decade of business.