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Claim This BusinessFogel Services, Inc. has served Rock Hill and surrounding South Carolina communities for decades, establishing itself as a trusted name in residential and commercial heating and cooling. The company operates from six locations across the state including Charleston, Columbia, Myrtle Beach, Greenville, and Bluffton, enabling broad coverage while maintaining local responsiveness. With a 4.0-star rating drawn from four customer reviews, the contractor has earned a reputation for technical competence, though the limited review volume means prospective clients should weigh both positive and critical feedback carefully. The Rock Hill office maintains round-the-clock availability, a practical necessity for a region where summer temperatures regularly exceed 90 degrees and winter cold snaps demand reliable heating.
What distinguishes Fogel Services from regional competitors is their factory-authorized dealer status combined with an explicit 100% satisfaction guarantee, a bold in an industry where workmanship warranties often run only 30 to 90 days. Their service menu extends beyond standard heating and cooling equipment to include specialized installations such as geothermal systems, tankless water heaters, and whole-house generators, positioning them as a comprehensive indoor comfort provider rather than a one-note repair shop. The company offers financing options and maintenance agreements, suggesting a business model built on long-term customer relationships rather than transactional service calls.
Customer feedback points to specific technicians who have made impressions beyond routine service calls. Josh W earned praise for patience and thorough diagnostics during a home HVAC evaluation, while Jaden Burris was recognized for professionalism during a system maintenance visit. However, one reviewer documented a significantly different experience, a new home warranty situation where multiple scheduled service calls went unfulfilled, leaving the customer to manage an 86-degree interior. This contrast suggests that response times and follow-through may vary depending on workload and service type.
Three of four reviewers awarded 5-star ratings, specifically mentioning technicians Josh W and Jaden Burris by name for their diagnostic skill and professionalism. The single 1-star review centers on a missed service appointment and warranty dispute rather than technical competence, marking a notable contrast between positive and negative experiences.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete heating and cooling system replacement using factory-authorized equipment with satisfaction guarantee.
AC repair, maintenance, and new installation for residential and light commercial properties.
Furnace repair, heat pump service, and heating system installation including geothermal options.
24/7 emergency repairs for all makes and models with diagnostics and parts replacement.
Systems and solutions to improve household air filtration and ventilation.
Custom ductwork design and zoning systems for targeted temperature control throughout homes.
On-demand water heating systems installed by factory-trained technicians.
Whole-home backup power systems wired and installed for emergency reliability.