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Claim This BusinessAbout Precision Air & Heat, LLC
Precision Air & Heat, LLC operates as a residential HVAC contractor serving Rock Hill, South Carolina, and surrounding communities in both the Palmetto State and North Carolina. With 136 verified customer reviews earning the company a 4.8-star rating, the business has established a solid reputation in the local market. The company handles equipment installations, system repairs, and ongoing maintenance for homeowners seeking reliable climate control solutions.
What distinguishes Precision Air & Heat from competitors is their commitment to standing behind completed work. Reviewers note that service manager Nick personally visits job sites to troubleshoot installation issues, and administrative staff member Carol has gone to city hall to assist customers with permitting paperwork when digital systems were unavailable. The company maintains partnerships with equipment manufacturers including Tempstar, allowing them to source units and components for typical residential replacement scenarios.
Customer experiences cited in reviews describe technicians arriving with protective shoe covers and floor mats, maintaining clear communication throughout service calls. One reviewer recounts the team arriving with smiles during an unexpected unit failure, while another details how the company modified existing ductwork when a new AC installation revealed airflow restrictions with original venting. These specific scenarios illustrate how the contractor responds when post-installation problems emerge.
What Customers Say
Of 136 reviews, the overwhelming majority award 5 stars, with technicians Michael, Nick, and Carol appearing by name in positive feedback. Negative reviews cite communication breakdowns and unfulfilled promises regarding warranty registration and permit inspections, while positive reviews emphasize thoroughness, courtesy, and problem resolution.
Services
AC Installation & Replacement
New condenser unit and evaporator coil installation for residential systems, including equipment sourcing through manufacturer partnerships.
Heating System Services
Installation and repair services for heating equipment, covering typical residential HVAC needs in the Carolina climate.
Ductwork Modification
Assessment and alteration of existing duct systems to resolve airflow problems with new or replacement equipment.
Air Duct Cleaning
Professional duct cleaning services performed by technicians described as thorough, courteous, and professional.
System Maintenance & Repair
Ongoing maintenance and diagnostic repair services, with the company standing behind completed work post-payment.