R.E. Michel Company

R.E. Michel Company operates as an HVAC and plumbing parts distributor with a branch location in Rock Hill, South Carolina. The Rock Hill branch holds branch ID 162 and serves customers throughout the greater Rock Hill metropolitan area. With a current rating of 2.8 stars derived from six customer reviews, the company maintains standard weekday hours from 7:30 AM to 4:30 PM and offers limited Saturday availability from 8:30 AM to 12:00 PM. As a wholesaler, R.E. Michel primarily supplies parts and equipment to licensed contractors, though their Rock Hill location also welcomes walk-in retail customers seeking HVAC components.

This Rock Hill branch distinguishes itself as a commercial HVAC counter operation, offering customers the ability to request showroom appointments and access OEM parts through contractor-focused packaging. The branch carries a range of HVAC equipment and supplies typical of major distributors, serving both plumbing contractors and HVAC professionals in the region. Customers can visit the branch directly to examine products, obtain parts, and access technical guidance on equipment selections.

Customer experiences at this location vary significantly, with several reviewers documenting specific encounters that illustrate service challenges. David H described a particularly frustrating experience in early January when Bobby took his order and credit card information but failed to follow through on promised delivery, leaving a customer without heat for multiple days despite assurances. Lupita Quinto recounted purchasing an AC component that did not resolve her issue, then encountering difficulties during the return process. In contrast, Adriana Thomas awarded five stars and noted the convenience of Saturday hours, while Octavio Gonzalez provided a four-star rating citing good service in a brief Spanish-language review.