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Claim This BusinessReid Heating & Air has earned a 4.8-star average across 218 customer reviews in Rock Hill, South Carolina. The company maintains round-the-clock availability, a feature that proves essential during the humid summers and occasional winter freezes common to the Piedmont region. Technicians serve residential customers throughout Rock Hill and neighboring York County communities, responding to calls that range from routine maintenance to system failures that cannot wait until morning.
With their continuous availability and consistently strong customer ratings, Reid Heating & Air has established themselves as a reliable option for homeowners who cannot predict when heating or cooling systems will fail. The high volume of reviews suggests a well-established operation that has built a substantial client base over time.
One recent review from a Rock Hill homeowner describes a December service call where technicians arrived to address a heating issue and accidentally damaged an outdoor water spigot during the repair. The resulting water intrusion affected an auxiliary living space, and the homeowner reported multiple missed communications over the following days regarding a promised plumber visit. The customer noted they were left without water service for over a week while temperatures dropped into the 20s. This detailed account represents the most critical of the 218 reviews on record.
Of 218 reviews, one detailed account describes a significant service failure involving water damage and communication breakdowns. The vast majority of reviewers have awarded 5-star ratings, with the overall average landing at 4.8 stars, indicating that most customers experience reliable service.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnosis and repair of furnaces and heat pumps experiencing malfunctions or performance issues.
Cooling system repairs and maintenance for residential AC units of all sizes.
Seasonal tune-ups designed to extend equipment lifespan and improve efficiency.
24-hour response capability for heating and cooling failures that cannot wait for regular business hours.
Professional assessment of HVAC system performance with repair recommendations.
Replacement of aging or failed heating and cooling equipment with new units.