Eastern Services

Eastern Services has earned a 3.0-star rating from 8 reviews in Summerville, SC. Founded in 2008, this HVAC contractor operates from Dorchester County and serves the greater Summerville area, handling residential appliance and HVAC claims on behalf of home warranty insurance companies. Their office opens at 9 AM Monday through Saturday, with reduced hours on Saturday closing at 2 PM.

Eastern Services focuses on home warranty repair work, partnering directly with insurance providers to service appliance and HVAC claims. They handle everything from sealed-system refrigeration repairs to compressor diagnostics, working on a per-job basis through warranty referral assignments. For Summerville homeowners, their home warranty model means customers are assigned rather than choosing the contractor directly.

Randy Pearson reported that Eastern Services diagnosed his A/C as needing a new compressor and 8 lbs of Freon, costing $680 in unrelated parts. A second technician identified the actual problem in 15 minutes and fixed it the same day. Lindsay Ackerson described a freezer repair where John Freeman reported parts as broken that were not, cashed her check, and stopped returning her calls without completing the repair. Across three named reviews, homeowners describe diagnostic failures, parts misidentification, and communication breakdowns after payment.