HENDRICKS HEATING & AIR LLC

HVAC contractor
4.3(16 reviews)
HENDRICKS HEATING & AIR LLC

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About HENDRICKS HEATING & AIR LLC

Hendricks Heating and Air LLC operates as a family-owned HVAC contractor serving Summerville, South Carolina, and the surrounding Dorchester County communities. With a 4.3-star rating drawn from 16 customer reviews, the company has built a steady local reputation over what appears to be several years of operation in the area. Reviewers consistently describe owner Nate Hendricks and technician Clay Evans by name, suggesting a small team where customers deal directly with the people who own and run the business. The company maintains active relationships with neighboring homeowners in Summerville and across nearby towns, handling everything from routine seasonal maintenance to full equipment replacements. While no working hours or service subtypes are listed publicly, the volume and consistency of local reviews indicate an established presence in a competitive regional market.

What distinguishes Hendricks Heating and Air from other regional contractors is the emphasis that multiple reviewers place on consistent communication from project start to finish. One customer specifically calls out the twice-yearly unit checkup and cleaning plan as an added convenience, indicating the company offers scheduled maintenance agreements rather than one-time service calls only. The firm appears to handle both repair and replacement work, with at least one customer noting that equipment was swapped out after multiple service visits. Honesty and fair pricing surface repeatedly in reviews, a trait that one customer credits directly to the family-owned structure. No factory certifications or brand dealer affiliations are publicly documented for this listing, but the breadth of services mentioned in customer feedback suggests capabilities spanning diagnostic troubleshooting, parts replacement, and new system installation.

Sally Roberson credits her continued loyalty to owner Nate Hendricks, whom she calls her HVAC guy for life. When her system failed mid-summer, she says Hendricks had her running again within hours, describing his work as professional, friendly, and informative throughout the visit. Morgan Eldredge similarly highlights technician Clay Evans by name, calling his work knowledgeable, timely, and high quality, and states she plans to refer the company to her own clients going forward. Joseph Wightman describes an unspecified repair scenario where Nate handled the work, calling him honest and punctual with knowledge that left Wightman confident his home was in good hands. Together these three accounts suggest Hendricks Heating and Air responds quickly to urgent calls and communicates clearly while work is in progress.

Heather O'Connor awarded 2 stars after a recurring issue persisted across three service visits spanning multiple years, with three separate parts replaced and the original problem still unresolved. She noted that a technician unfamiliar with her case had difficulty locating prior service records and that communication after one visit was delayed, extending her total wait time to approximately three weeks. This isolated negative account stands in contrast to the 15 positive reviewers, though it surfaces legitimate concerns about diagnostic continuity and record-keeping that a prospective customer may wish to clarify before scheduling service.

What Customers Say

15 of 16 reviewers award 5 stars, with all three positive reviews naming either Nate Hendricks or Clay Evans specifically. Recurring themes in positive feedback include same-day response, honest pricing, and clear communication throughout each project. The lone 2-star review cites diagnostic uncertainty and record-retrieval issues after three years of repeated service visits for the same problem.

Services

AC Repair & Troubleshooting

Diagnostic assessment to identify malfunctioning components, with parts replacement and system restoration across multiple visit types.

Heating System Repair

Furnace and heat pump repair services for systems that fail to heat properly during cooler Dorchester County winters.

Equipment Replacement & Installation

Full system swaps when repair costs exceed practical thresholds, including new unit selection guidance and professional installation.

Twice-Yearly Maintenance Plans

Scheduled inspection and cleaning agreements that cover seasonal readiness checks to reduce the likelihood of mid-season breakdowns.

Emergency Same-Day Service

Urgent response for systems that fail outside normal business hours or during peak temperature extremes, with rapid deployment to restore comfort.

Frequently Asked Questions