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Claim This BusinessSERVPRO of Summerville operates as a water damage restoration company headquartered in Summerville, South Carolina. The business maintains round-the-clock availability, responding to water emergencies every day of the week including holidays. With a rating of 3.5 stars drawn from 15 customer reviews, the company occupies a modest footprint in the local restoration market, serving homeowners across the Summerville area and surrounding Dorchester County communities.
The company positions itself as a full-service restoration firm handling water damage incidents from initial extraction through final structural drying. One customer review notes the team's capability with carpet and upholstery cleaning, while another recounts a technician named Bill providing inspection services for potential mold concerns. The business offers around-the-clock emergency response, a practical feature for Summerville homeowners facing sudden flooding or pipe burst scenarios common to the region's older residential neighborhoods.
Customer experiences with SERVPRO of Summerville reveal a service model built around individual technician expertise. Reviewer Brooke E. credits both Reggie and team member Rashad for what she describes as a thorough professional cleaning job, while Margaret Sneed recounts Bill's helpful guidance during a mold inspection concern. Negative feedback centers on communication gaps, with one reviewer noting delayed callback response and another criticizing the owner's manner during insurance coordination discussions.
4 of 15 reviewers award 5-star ratings citing specific technicians (Bill, Rashad) and professional cleaning results. The 3 negative reviews all reference customer service problems: communication breakdowns, delayed callbacks, and confrontational interactions during estimate discussions. Positive feedback focuses on technical competence while negative feedback targets business conduct.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24-hour dispatch for flooding, pipe bursts, and storm-related water intrusions.
Pump-out and extraction of standing water from affected areas.
Industrial dehumidification and drying of walls, floors, and subflooring.
Assessment of potential mold growth following water events.
Professional cleaning and restoration of water-damaged rugs and furniture.
Cleaning and deodorizing of personal belongings affected by water.