SERVPRO of Summerville

Water damage restoration service
3.5(15 reviews)
402 Old Trolley Rd suite 117, Summerville, SC 29485
SERVPRO of Summerville

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About SERVPRO of Summerville

SERVPRO of Summerville operates as a water damage restoration company headquartered in Summerville, South Carolina. The business maintains round-the-clock availability, responding to water emergencies every day of the week including holidays. With a rating of 3.5 stars drawn from 15 customer reviews, the company occupies a modest footprint in the local restoration market, serving homeowners across the Summerville area and surrounding Dorchester County communities.

The company positions itself as a full-service restoration firm handling water damage incidents from initial extraction through final structural drying. One customer review notes the team's capability with carpet and upholstery cleaning, while another recounts a technician named Bill providing inspection services for potential mold concerns. The business offers around-the-clock emergency response, a practical feature for Summerville homeowners facing sudden flooding or pipe burst scenarios common to the region's older residential neighborhoods.

Customer experiences with SERVPRO of Summerville reveal a service model built around individual technician expertise. Reviewer Brooke E. credits both Reggie and team member Rashad for what she describes as a thorough professional cleaning job, while Margaret Sneed recounts Bill's helpful guidance during a mold inspection concern. Negative feedback centers on communication gaps, with one reviewer noting delayed callback response and another criticizing the owner's manner during insurance coordination discussions.

What Customers Say

4 of 15 reviewers award 5-star ratings citing specific technicians (Bill, Rashad) and professional cleaning results. The 3 negative reviews all reference customer service problems: communication breakdowns, delayed callbacks, and confrontational interactions during estimate discussions. Positive feedback focuses on technical competence while negative feedback targets business conduct.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Water Damage Emergency Response

24-hour dispatch for flooding, pipe bursts, and storm-related water intrusions.

Water Extraction

Pump-out and extraction of standing water from affected areas.

Structural Drying

Industrial dehumidification and drying of walls, floors, and subflooring.

Mold Inspection

Assessment of potential mold growth following water events.

Carpet & Upholstery Cleaning

Professional cleaning and restoration of water-damaged rugs and furniture.

Contents Restoration

Cleaning and deodorizing of personal belongings affected by water.

Frequently Asked Questions