What should I do if my AC starts making loud noises after a repair visit?

Contact the company immediately to report grinding, rubbing, or unusual sounds from the blower fan or compressor assembly.

Can I request a second opinion if I suspect a misdiagnosis on my heating system?

Yes, you may hire an independent HVAC technician to inspect the equipment and verify the original diagnosis.

How quickly does Air Plus Services respond to service requests?

Business hours run Monday through Friday from 8 AM to 5 PM, with no documented emergency after-hours availability.

What documentation should I request when hiring a contractor for a board replacement?

Request written receipts listing all parts installed, warranty terms, and the new serial numbers for replaced components.

Who can I contact if Air Plus Services does not return my customer service calls?

Consider filing a complaint with the South Carolina Department of Consumer Affairs or your home warranty administrator.

Air Plus Services

Air conditioning contractor

2.0(63 reviews)

712 Bultman Dr #2, Sumter, SC 29150

(803) 774-4822

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About Air Plus Services

Air Plus Services operates as an air conditioning contractor in Sumter, South Carolina. With a current rating of 2.0 stars gathered across 63 customer reviews, the company provides heating and cooling services to residential clients throughout the Sumter area and surrounding communities. Potential customers should note that online reviews present a mixed track record, with some homeowners reporting significant concerns about repair quality, diagnostic accuracy, and communication follow-up after service calls.

The company's service offerings include standard air conditioning repair, routine maintenance, and new equipment installation, though specific brand partnerships or specialized certifications are not documented in available materials. Without a published website or detailed service guarantees to reference, prospective clients will want to gather multiple quotes and verify exact capabilities before committing to a service agreement.

What Customers Say

Two of three detailed reviews cite serious concerns: one customer reported a faulty repair leaving exposed internal components, while another described a misdiagnosis that resulted in additional equipment damage and unreturned phone calls. However, one five-star reviewer specifically praised the technician's communication and timely arrival.

2.0 · 63 reviews

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